Receptionist/ Customer Service

2 days ago

Padstow, New South Wales, Australia C&M Aquatic Centre Full time $30,000 - $40,000 per year

C&M Aquatic Centre is a family owned swim school that has been successfully providing swimming lessons to children and adults in the Bankstown area for 30 years.

We are currently on the lookout for a receptionist to join our friendly team. This position would suit a mature person looking for a fulfilling job in a rewarding environment. You will be a responsible key member of our team, contributing to the development of our swim school.

Key responsibilities:

  • Providing excellent customer service to new and existing customers;
  • Answering enquiries over the phone, via email or over the front desk;
  • Maintaining customers details in the database;
  • Ensuring customers fees are paid on time;
  • Replenishing stock;
  • Making coffee;
  • Assisting with the management of class bookings;
  • Maintaining a safe and clean environment;
  • General office administration tasks;
  • Other duties as required by the Manager.

Essential skills and experience:

  • Previous experience in a receptionist or customer service role;
  • Excellent communication, organisation and computer skills;
  • Confident with Microsoft office particularly Word and Excel;
  • Experience working with children;
  • Ability to multi-task and work in a busy environment;
  • Experience in the aquatic industry is preferred but not required;
  • Valid First Aid and Cardiopulmonary Resuscitation (CPR) qualifications.
  • Valid Working With Children Check.

Hours or work:

This casual position requires you to be available to work afternoon shifts on majority of days throughout the week.

Friday afternoon and Saturdays Mornings are a requirement.

Hours of work are:

Monday to Friday 2.30pm to 7.30pm

Saturday 7.30am to 12.30pm

Shifts will be allocated based on your ability and availability. On the job training will be provided.

Key benefits:

  • Flexible hours for a desired work-life balance;
  • Working in a team of energetic, positive, easy-going and dedicated people;
  • Rewarding job contributing to saving lives through the art of swimming.

How to Apply:

Submit your resume and cover letter via Indeed.

To be considered for the position you must also include:

  1. Your availability based on the shifts listed above;

  2. Description of why you would be best suited to this position;

  3. How your previous experience can contribute to this receptionist role.

Successful applicants suited to the position will be contacted to arrange an interview.

Job Type: Casual

Pay: From $25.00 per hour

Expected hours: No less than 12 per week

Experience:

  • customer service: 4 years (Required)

Work Location: In person

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