Marketing and Communications Specialist

**Job no**: 494382

**Work type**: Full Time Permanent

**Location**: Adelaide

**Categories**: People & Culture

Are you a passionate marketing and communications specialist looking for hands-on experience for your next career step?

Do you want to be challenged, but work in a rewarding environment? Be part of our supportive and collegiate team.

Star Pharmacy Group is a stable & growing business offering an emerging role with room for personal growth and experiences.

**Marketing & Communications Specialist**

Star Pharmacy Group has been helping Australians be happier and healthier everyday for over 30 years. We operate 60 pharmacies across multiple brands including; Star Discount Chemist, Priceline and Terry White Chemmart throughout New South Wales, Queensland and South Australia.Our organisation is expanding and our Marketing team is evolving to support that growth with the appointment of a Marketing & Communications Specialist.

**What is this role & what is in it for you?**
- Provide end-to-end coordination of brand marketing initiatives, targeting both internal and external audiences
- Managing marketing campaigns including the development, execution and communication of strategic plans
- Partnership management, proactively working with key partners.
- Content creation and execution across a range of marketing channels
- Contribute to brand and loyalty initiatives

**So what's on offer?**

As the Marketing & Communications Specialist at Star Pharmacy Group you will be tasked with coordinating our brand marketing efforts across our pharmacies. You will be able to build quality relationships with our pharmacy and retail managers, assisting them to create wow experiences for their customers making us their go-to pharmacy.

**RESPONSIBILITIES**
- Provide end-to-end coordination of brand marketing initiatives, targeting both internal and external audiences
- Social media management
- Manage and maintain audience databases
- Prepare detailed summaries and analysis of customer and market segments
- Website maintenance and content creation
- Effective implementation of national and local PR strategies
- Proactively work with team members to ensure effective and timely delivery of marketing projects
- Provide marketing support to the General Manager - Marketing, assisting with brand management and working across our customer acquisition and retention strategies
- Compliance with all pharmacy guidelines

**REQUIREMENTS**
- Tertiary qualifications in marketing, communications or a related degree
- Minimum 5 years’ working experience
- Exceptional communication skills, both written and verbal
- Experience with stakeholder management
- Social media know-how - both admin and content creation
- Ability to prioritise workload and work independently
- Familiarity with Hubspot, Shopify and Google Marketing Platform, will be an advantage

**Things you might want to know**:
Our Marketing team is led by our General Manager and consists of an eCommerce and Loyalty Specialist, Graphic Designer and a Marketing Coordinator. The Marketing team also works very closely with our Professional Services, Retail and Operations teams. We support 750 team members across our stores and national support office.

Our core values of trust, ahead of the game, be the change we desire, courageous together, passionate people and play to win underpin everything we do and guide our everyday behaviours. If these don't resonate with you, then this might not be the role for you.

Sick of paying for car parking in the city? Our office is based in the CBD fringe of Kent Town - with off site car parking included.

It probably goes without saying that we offer fantastic flexibility and work from home arrangements.

**What are we looking for?**

First and foremost a great attitude Someone who loves to add value and help drive organisational performance over and above the transactional elements of Marketing. If you’ve got a few years’ experience under your belt this could be the perfect role for you. Prior experience providing support to multiple locations will be helpful but not essential, same goes for retail experience. It's important you enjoy being hands on and working in a small team where everyone supports each other to deliver requirements. Familiarity working across a variety of Marketing platforms such as Hubspot, Facebook, LinkedIn, Instagram, YouTube, and analytical tools such as Google Analytics and PowerBI, or equivalent will be viewed favourably.

**The icing on the cake for us would be someone with**:

- strong interpersonal skills and the ability to build strong and effective relationships with key stakeholders (pharmacists, retail, support office, industry and external partners).
- a drive to create and deliver interesting and informative brand, health and wellbeing stories for our audiences
- a can do attitude with a passion for customer service
- alignment to our Purpose, Vision and Values
- background and understanding of a