Product Growth

1 day ago

Melbourne, Australia Buildxact Full time

**Product Growth & Insights Specialist - Help Us Build Smarter, Faster, Stronger**:
**Austin, TX** Based | Hybrid** | **Product Team**

**Are you obsessed with user behavior, data insights, and converting “meh” experiences into magic?**
Join **Buildxact** as a **Product Growth & Insights Specialist** and take charge of the digital user journey - turning first clicks into full-on adoption and driving serious product engagement across the US market.

***Why This Role Rocks**:

- **Insight to Impact** - You’ll be the bridge between builders, data, and product teams - turning raw insight into powerful, scalable user experiences.
- **Power Procurement Journeys** - Shape how builders search, quote, and order materials digitally (yep, even with The Home Depot).
- **Experiment & Optimize** - From onboarding flows to checkout conversion, run experiments that fine-tune every digital moment.
- **Work with Legends** - Collaborate with Product, Design, CS, Sales, Marketing, and even our partner THD, to craft journeys that stick.

***What You’ll Be Owning**:
**In-App Optimization for Acquisition & Activation**:

- Audit and improve user flows for onboarding, early product value, and activation
- Help new users hit that “aha” moment faster

**Drive Digital Transactions at Scale**:

- Turbocharge the procurement experience - search, cart, quote, checkout
- Analyze funnel drop-offs and help more users get to “submit order”

**Research-Led Product Growth**:

- Interview users, run usability tests, and surface insights from the field
- Turn blockers into breakthrough product ideas

**Partner-Powered Experience (THD, anyone?)**:

- Support seamless onboarding and retention for partner-driven user cohorts
- Ensure THD users get a product experience that just _works_

**Data-Driven Experiments & Optimization**:

- Design and launch in-product experiments
- Dive deep with **Pendo, FullStory, Power BI, SQL,**track usage, repeat rates, and more

***What You Bring**:

- A growth mindset with the hustle to back it up
- Hands-on experience with digital user journey mapping, A/B testing, and behavioral analytics
- Sharp instincts for UX, plus the chops to turn insights into action
- Familiarity with tools like **Pendo**, **FullStory**, and **BI dashboards**
- Bonus points if you’ve worked in SaaS, product ops, or e-commerce-style flows

***Life at Buildxact**:
We’re a team of builders—literally and figuratively. We value simplicity, customer success, doing what’s right, and owning our work from start to finish. If you thrive where data meets empathy, and growth meets grit, we want you.

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