Front Office Coordinator

1 day ago

Halls Head, Australia Maven Dental Full time

**Company Description** Join our dedicated team at Halls Head Dental Centre as a Casual Front Office Coordinator**

At our practice, we provide a full spectrum of dental services, including routine check-ups, cleanings, and advanced treatments such as veneers, teeth whitening, and implants. Our focus is on delivering exceptional, patient-centered care to ensure a positive experience with each visit.

We are currently looking for a dynamic, dependable, and enthusiastic Front Office Coordinator who is dedicated to helping create beautiful smiles.

Casual role: Days required - Mondays and Wednesdays and occasional Fridays
- Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
- Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
- Maintain accurate patient records, including updating personal information and treatment details.
- Handle patient inquiries, in person, online, and over the phone, providing exceptional customer service.
- Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
- Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
- Contribute to the overall cleanliness and organisation of the reception area and front office.

**Qualifications**
- Previous front office coordinator experience.
- Outstanding customer service skills, with the ability to empathise and communicate effectively with patients of all ages.
- Excellent organisational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
- Strong computer skills, including experience with dental practice management software.
- A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
- Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.

**Additional Information** Why Choose Halls Head Dental**:
**A Great Place to Work**: We pride ourselves on creating an environment where you can thrive both personally and professionally. Your well-being is at the core of our practice.

**Excellent Career Opportunity**: This is more than just a job; it's an invitation to embark on a fulfilling career path. We believe in limitless possibilities for our team members.

**Supportive Management Team**: Our management team is dedicated to providing you with the support and resources you need to succeed in your role. Your growth and success are our top priorities.

**Positive Work Culture**: We foster a culture of positivity, teamwork, and recognition. Your dedication and contributions are highly valued here, and we celebrate your hard work.
- Halls Head Dental is proudly a part of the Abano Healthcare Network._
- At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all._

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