Medical Receptionist

Peelwood Family Medical Practice, is a private family practice looking for an experienced, motivated and friendly receptionist with great attention to detail to join our team.

Our practice has been servicing the Mandurah community for more than 10 years and so it is key that the right person is able to connect and make our patients feel welcome, whilst being able to manage a busy front desk.

**Who you are**:
You will be a highly organised individual who is a multi-tasker with strong time management skills. You will take pride in your work as well as your appearance as you provide our patients with exceptional customer service.

The role includes:

- Welcoming patients and handling all enquiries
- Triaging and responding to telephone calls
- Management of appointment bookings
- Completing patient accounts, invoicing and receipting payments
- Maintenance of patient details, data entry and document scanning
- General office administration and house keeping

To be successful in this role you will require;
- A friendly and professional manner.
- Exceptional customer service and interpersonal skills.
- Previous experience as a busy medical receptionist.
- Be presentable, professional and courteous at all times.
- Proactive attitude and to participate in a small team working environment.
- Ability to multi task, prioritise and manage tasks in a calm and effective manner.
- Flexibility to cover annual and sick leave as required.
- Reliable and punctual.
- Experience with using medical software, preferably Best Practice
- National Police Certificate, dated within 3 months.

Previous experience in Best Practice or other medical software would be highly advantageous, as would experience in a previous busy practice.

If you feel you are the right person for this role, we would love to hear from you

**Job Type**: Part-time

Schedule:

- Shift work

**Job Types**: Part-time, Permanent

Pay: $27.00 per hour

Expected hours: 10 - 15 per week

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Expected Start Date: 13/01/2025