Change and Release Manager

1 week ago


Brisbane, Australia Queensland Government Full time

About us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes. The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state. The QFD is an organisation that is focused on reframing the department's relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability. Purpose of role A part of delivering the Service Management and Operations vision is to lead and drive the day-to-day delivery of Information Communication and Technology (ICT) service desk and regional support services and programs. The Service Management team is responsible for managing effective change and release process for new capability and providing coordination and management of major incidents and problems, including managing the service catalogue, improving customer experience, creating engaged customers and facilitating a trusted relationship with customers in operational and corporate support areas to achieve optimal outcomes for the departments strategic operational and business requirements. Reporting to the Executive Manager, you will play a critical role in managing changes and releases across all controlled environments within the department. You will provide expert advice on change enablement and release management processes in line with ITIL4 principles. You will be responsible for developing, implementing, and maintaining robust processes to ensure a smooth and efficient change and release function within QFD. Key requirements Highly desirable requirements - 5+ years of experience demonstrating a practical knowledge of Change and Release Management within an IT service environment. - Experience and qualifications in the ITIL 4 Service Management framework, including certification in ITIL 4 Practitioner: Change Enablement would be considered highly desirable. - Tertiary qualification in Information Technology or relevant industry experience. Your key accountabilities Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to: - Represent QFD as the primary contact and management focus for the documentation, communication, processing, coordination, management, and risk mitigation of all changes and releases, with multiple broad and diverse stakeholders.. - Lead and chair the various Change Advisory Boards (CABs) including any Emergency CABs within QFD - Develop, implement and maintain internal technical documentation, manuals, policies, and processes at an enterprise level, ensuring effective and efficient governance arrangements are in place to manage and maintain QFD's change and release management function. - Manage and maintain a comprehensive forward schedule of change to track planned changes and releases and minimise the potential for scheduling and resource conflicts. - Generate regular reporting on the performance and effectiveness of the various changes and the change management process itself. - Review and analyse change and release management performance to identify and implement opportunities for innovation and improvement that create and extend business benefits, optimise cost and performance of services, and mitigate technical and business risks. - Develop and maintain consultative relationships and networks with senior management, internal stakeholders, and other government agencies, to stay abreast of contemporary and innovative change and release practices. Capabilities To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role: Leadership Competency Stream - Individual Contributor (Leading self) Vision - Leads strategically - Leads change in complex environments Results - Builds enduring relationships - Drives accountability and outcomes Accountability - Fosters healthy and inclusive workplaces - Demonstrates sound governance Once you join us we will want you to exemplify the QFD shared values: - Respect - Integrity - Trust - Courage - Loyalty This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Queensland, Australia Datacom Full time $90,000 - $120,000 per year

    Position:Change and Release ManagerDatacom Location:Brisbane ONLY (for now)Security Requirements: AU Citizens ONLY and must be able to achieve Baseline Security Clearance.Full Time, Permanent Position.Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the...

  • Release Manager

    7 days ago


    Brisbane, Australia Carecone Full time

    **Job Description-** **Experience -** - At least **5 years appropriate industry experience**: - Previous **experience in a large organization in a Release Management role**: - Experience in **managing conflicting needs** of **project and testing team** and **meeting these with appropriate source code management and development environment** set up -...

  • Release Manager

    7 days ago


    Brisbane, Australia GoTech Solutions Pty Ltd Full time

    **About GoSol**: GOSOL, IT consulting and Staffing organization, can help you enhance Technology, Digital, Project and Business Transformation. Guided by integrity and trust, we believe in offering an unparalleled experience as your Tech of choice. For businesses, this means providing you with access to the quality solution. **Key Responsibilities** -...

  • Release Manager

    3 days ago


    Brisbane, Australia Delivery Centric Technologies Full time

    **Job Title - Release manager** **Location: Brisbane, Australia** **Employment Type - Full Time** **Key Responsibilities**: - Develop, maintain and manage overall release management criteria and plan. - Package up change as part of regular releases to ensure production stability and discipline in migrations. - Assess and approve the quality of migration...

  • Release Manager

    2 weeks ago


    Brisbane, Australia Queensland Health Full time

    As the Release Manager, you will provide leadership on specialised projects designed to implement agency-wide improvements to workforce management solutions in required timeframes and within established project management frameworks. What are we looking for? - Demonstrated success in providing leadership, management and motivation to a team of information...

  • Assistant Change

    1 week ago


    Brisbane, Australia Queensland Government Full time

    Your key responsibilities You will be required to fulfil the responsibilities of this role in accordance with the Queensland Public Service values. Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces. Provide accurate secretariat...

  • Release Manager

    24 hours ago


    Brisbane, Australia Blackroc Full time

    BLACKROC is currently seeking a Release Manager to join an innovative fintech organisation that provides a range of cutting-edge solutions. These technologies include advanced mobile payments and New Payments Platform. The company's unwavering dedication to delivering exceptional customer service, and building lasting partnerships with their clients sets...

  • Release Manager

    1 week ago


    Brisbane, Queensland, Australia UpperGround by Hudson Full time $60,000 - $120,000 per year

    Initial contract to start ASAP until 30/06/2026 with possible extension paying from $1000/day Brisbane City Fringe Location with flexibility to WFH 2 days per week Application specific domain knowledge required: T&A, HCM and/ PayrollOur client, a large complex organisation within the tertiary education sector, are currently seeking a Release Manager for...


  • Brisbane, Australia Optus Full time

    We will only be considering Australian Citizens and Permanent Residents for this role Lifecycle and Release Manager At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians We believe in the...

  • release coordinator

    1 week ago


    Brisbane, Queensland, Australia Brisbane City Council Full time $116,089 - $128,453 per year

    Personnel Area: Corporate ServicesBranch: Information ServicesSalary Range:  Band 6 $116,089 - $128,453 + Superannuation(Remuneration stated is for full-time positions)Work type: Temporary Full-timeLocation: Brisbane SquareOur BusinessCorporate Services support, equip and help guide Council to deliver the Brisbane Vision through centralised corporate...