Client Engagement Manager

2 days ago

Melbourne, Australia Mercer Full time

**Client Engagement Manager**

**What can you expect?**

As a Client Engagement Manager in the Mercer Career Products team - you will be responsible for managing a portfolio of clients across the broad Australian market (all industries). Ensuring our remuneration and benefit benchmarking products are meeting client needs and providing insights into the talent market that adds value to their business and strengthens our client relationships.

**What is in it for you?**

At Mercer, we recognize that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities, which will support and nurture you with every opportunity to reach your full potential.

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more
- Open to Melbourne or Sydne location
- Flexible work arrangements
- Discounted insurances
- Incentive Compensation Plan
- Leading training and development program
- Professional environment where your career path really matters and is supported in our global organisation
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Manage and grow a portfolio of clients within the General Market (All industries)
- Lead the Australia and New Zealand offering of Mercer’s global flagship product, the Total Remuneration Survey
- Develop and maintain relationships with key contacts in leading companies and maintain significant presence in the market
- Success measured by client retention, revenue growth and where applicable, database growth metrics
- Draw on deep market and product knowledge, as well as broader HR and remuneration experience to demonstrate value to clients
- Lead events both pre and post survey release to maintain close contact with the market and communicate new insights
- Generate new insights tailored to the client portfolio and work to commercialize these insights where possible.

**What you need to have**:

- Business and commercial acumen
- Product management experience preferred
- HR and remuneration experience
- Able to work with and effectively manage a diverse range of stakeholders
- Have outstanding presentation, written and verbal communication, engagement and interpersonal skills
- Able to build strong robust relationships with clients and internal stakeholders to deliver confidence and trusted working relationships.
- Able to interpret complex data into easy-to-understand language
- Accountable for driving measurable outcomes
- An understanding of how survey trends are likely to impact on end users

**About us**:
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

  • Client Engagement Manager

    6 days ago

    Melbourne, Victoria, Australia Custom Fleet Full time $80,000 - $120,000 per year

    ABOUT US At Custom Fleet, we've been using our smarts to make the complex simple for over 40 years. It's the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today.When you join Custom Fleet, you're joining a business that is Going Places. With us, what you do and who you are matter. Being part of our diverse...

  • Client Engagement Program Manager

    2 days ago

    Melbourne, Australia MRI Software Full time

    About the Role: MRI Software is on the hunt for a Partner & Client Experience Manager reporting directly to our Senior Director of Marketing. This role will work closely with the partner team and Client Experience Manager in the APAC Support & Services team to collaborate and deliver holistic engagement and experience programs. Responsibilities: - Client...

  • Client Engagement

    2 weeks ago

    Melbourne, Victoria, Australia Aussie Founders Club Full time $60,000 - $80,000 per year

    Help Us Redefine Engagement at WorkAbout TALYAt TALY, we're on a mission to solve the engagement problem at work.Right now, fewer than one in four people feel engaged in their jobs. Engagement isn't a program or a survey - it's a feeling between you, your team, and your leader that makes you feel locked in, aligned, and energised.And that feeling starts with...

  • Client Engagement

    2 weeks ago

    Melbourne, Victoria, Australia Aussie Founders Club Full time $90,000 - $120,000 per year

    Help Us Redefine Engagement at WorkAbout TALYAt TALY, we're on a mission to solve the engagement problem at work.Right now, fewer than one in four people feel engaged in their jobs. Engagement isn't a program or a survey - it's afeelingbetween you, your team, and your leader that makes you feel locked in, aligned, and energised.And that feeling starts with...

  • Client Engagement Associate

    2 weeks ago

    Melbourne, Victoria, Australia Ultradata Full time $90,000 - $120,000 per year

    We're Hiring: Client Engagement Associate - Banking Melbourne | Full-time | Clients & Emerging Markets|Are you a relationship-builder, problem-solver, and strategic thinker with a passion for client success? Ultradata is seeking a dynamicClient Engagement Associateto join our Melbourne-based team and become the trusted advisor for our valued clients.Who...

  • Client Engagement Specialist

    6 days ago

    Melbourne, Australia Pepperstone Full time

    **Introduction** The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade. We...

  • Client Engagement Associate

    6 days ago

    Melbourne, Australia Talent Nation Full time

    Reporting to the CEO - Establish and grow relationships in the ESG Sector - Drive positive environmental and social impact **About us** We have recruited more people into environment, sustainability, and ESG roles in Australia than any agency and walk the talk in terms of our actions. We are a certified BCorp, certified Carbon Neutral, a participant of the...

  • General Manager Client Strategy

    4 hours ago

    Melbourne, Australia McMillan Shakespeare Full time

    At McMillan Shakespeare (MMSG), our purpose is to make a difference to people’s lives. MMSG pioneered salary packaging and novated leasing in Australia. Whilst we’ve grown from a small, family-run business to a global, Top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do. In your role as **General Manager,...

  • Dividend Client Engagement Operations Manager

    1 week ago

    Melbourne, Australia Computershare Full time

    **We give you a world of potential** We have an excellent opportunity for a Client Engagement Dividends Operations Manager to join our Dividends team, based in our Yarra Falls Melbourne office. If you’re looking for a role that challenges you and gives you opportunities to grow, as well as develop others then you’ve found the right role. Computershare...

  • Client Engagement Manager Technology Recruitment

    4 days ago

    Melbourne City Centre, Australia HAYS Full time

    Amazing opportunity for an ambitious relationship driven Client Engagement Manager in Recruitment. **Your new company** Hays are the market leading recruiting experts. Our specialist Technology recruitment business has gone through phenomenal growth and is dedicated to servicing Technology professionals across Australia and New Zealand. At Hays the...