Admin / Customer Service Champion

2 weeks ago

South Yarra, Australia ShuttersDept Full time

**About Us**

Lovelight is an Australian and New Zealand company that designs custom window furnishings for beautiful spaces.
We offer levels of quality and service unmatched by our competitors and provide our customers with beautifully furnished spaces they love.

To attract the best, at Lovelight we make sure we offer the best, with opportunities for development & career progression.

**The role**

You will be responsible for supervising, managing and monitoring individual jobs for the builder account allocated to you. Your proactive approach will ensure great communication and a smooth operational process between Lovelight and the builder.

You will develop a business relationship with the suppliers of the business to enable appropriate coordination of deliverance of products. Besides that you will action daily reports and invoices and review back charges.

We will teach you everything, but you will need to be very organised and enjoy getting things done The role is very data entry focussed, and includes building a relationship with your builder, our suppliers, installers & customer service.

**Experience / Skills**
- Background in admin and / or customer service
- You can work autonomously but enjoy having your team members around
- You can absorb new information quickly
- you're proactive and organised and want to make things happen
- You're be open to feedback and always want to know more

**Our Values**

**Be a Mensch**

If it’s not the right thing to do, we don’t do it. Look us in the eyes and know that we will act with integrity and honour. We are honest, transparent and reliable - both when the decisions are easy but especially when they’re not. We know that tough conversations can be compassionate. We protect our reputation because it’s the only one we’ve got.

**Lovelifers Get Things Done**

We do work, not jobs. We seek responsibility, we pull our weight, and we get it done by doing whatever it is that has to be done. Lovelifers go where they’re needed and take pride in everything they do, even sweeping the leaves.

**We Can Solve It**

We are persistent, driven problem solvers. The bigger the challenge, the harder we work. We reject the status quo as a good reason to do anything - we want to do it better.

**Have Fun**

It's not a job. It's our (Love)life.

We do it because we love it, because it makes us proud, because it's fun. We know
that happiness starts at home, and we put our families first. We get around those who need help. And when it gets real, we keep things in perspective - they're just blinds.

**C’mon**

We hunt. We push. We chase. Set us a goal and we’re relentless.
We play as a team and we love to win. C’mon

**Perks**
- 4 additional days off (Lovelight days off) per year
- Free parking in South Yarra
- The flexibility to work from home for a few days per week (after your onboarding)

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- South Yarra, VIC: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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