Communications Consultant, Intermediary

24 hours ago

Melbourne, Australia AustralianSuper Full time

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

**Your new role**

As the Communication Consultant - Intermediary, you are responsible for ensuring the development of business, stakeholders and adviser communications are simple, compelling, on brand and targeted to the relevant audience.

Key duties include but are not limited to:

- Translate complex and technical concepts into simple and compelling communications ensuring they are market leading and compliant.
- Communicate to members and non-members about transitions or mergers by producing and optimising assets including but not limited to initial notification, product and insurance information, education communications, welcome and onboarding as well as bespoke communications where appropriate.
- Develop and optimise content for digital channels such as employer and adviser portals, adviser resources hub and online calculators. Continuously evaluate, assess, and improve communications across all touchpoints to increase digitisation of communications.

**What you’ll need**
- Superannuation background with at least 5 years multi-channel communications experience
- Ability to organise and prioritise own workload to deliver programs on-time and to budget
- Well-developed ability in converting technical concepts into plain language
- Extensive experience developing a wide variety of end-to-end communications, including content writing, sign-off management, design management, production, and distribution of communications across multiple channels for different audiences
- Well-developed problem solving, analytical and organisational skills, with a high attention to detail
- Exceptional stakeholder management and relationship building skills with an ability to work with multiple parties to achieve project outcomes Studying or have qualification in communications, marketing, or related field.

**Life at AustralianSuper**

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching, and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

**What’s next**

Australian or New Zealand citizenship or Australian permanent residency status is required.
- Progress powered by purpose._

**The AustralianSuper Story
As a profit-to-member superannuation fund, AustralianSuper is run only for members, and is here to help members achieve their best possible retirement outcome. We don't pay profits or dividends to shareholders, so the money we make goes back into the fund.

We’re an organisation of talented, inspiring colleagues and passionate leaders. As we continue to grow in size and complexity, we need people who will challenge our thinking, deliver outstanding outcomes and most importantly, share in our purpose.

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