Practice Development Manager

Provides intermediary clients with practice development support to help drive sales conversion and client loyalty.

About Vanguard
More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.

Today, Vanguard is one of the world's largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.

Our Team & Opportunity
Vanguard Australia has established a specialist Adviser Offer team, within the intermediary distribution channel. The role of the team will be to support Vanguard Sales Executives to broaden the Vanguard value proposition to the adviser community. With its' strong brand and reputation, and industry knowledge and insights Vanguard is looking to support advisers with access to specialist services to help become a valued business partner.

Vanguard believes in the value of advice and the intermediary industry. The implementation of the Adviser Offer team is testament of our desire to help the advice industry.

The Practice Development Manager (PDM) is a specialist role that will work across the intermediary distribution team with the objective of supporting advisers' business needs. The PDM will assist advisers to develop business efficiency, structure their offer, engage with their clients and define and articulate their value proposition. It has never been harder to run a business in this current environment. The purpose of this role will be to provide business insights, industry best practice and business coaching to Vanguards most valued advice practices.

The key objectives of the role are to support advice practices to grow their business, help them serve their clients and to help them give their clients the best chance for investment success.

Core Accountabilities;

• Conduct effective Practice Consulting meetings with individual advice practices covering a range of business management topics.
• Deliver effective consulting meeting summaries to practices post discussions
• Be the intermediary distribution team expert on financial planning, advice regulation, advice businesses and industry insights.
• Be responsible for the delivery of workshops to help advisers construct, document and deliver their investment philosophy to clients.
• Be responsible for the delivery of workshops to help advisers construct, document and position their client value proposition.
• Develop scalable tools, articles and collateral based on Practice Management topics
• Conduct research and provide industry benchmarking on key aspects of running an advice business.
• Present Practice Management topics at Webinars, PD days, seminars and workshops.
• Maintain an in-depth understanding on regulatory changes that will impact financial planning and advice practices.
• Serve as a mentor, role model, and technical resource for intermediary distribution crew as required.
• Be the subject matter expert on advice businesses to inform and support internal business partners to distribute external collateral
• Lead internal initiatives that relate to providing the industry with greater support around advice.

Role Requirements
To be successful in this role, you will need:

• Minimum of 10+ years' financial services industry experience
• Prior experience in Practice Management roles highly regarded.
• Have previously worked as a Practice Development Manager or Financial Planner demonstrating a strong knowledge of the industry, personal advice process and running a financial planning business.
• Experience running your own advice business or has been responsible for a group of clients under your own license highly regarded.
• An understanding of the key attributes of a successful advice practice.
• Strong presentation, influencing and coaching skills are required
• Bachelor's degree in a business or finance related field is required along with CFP, Graduate Diploma FP or Masters of FP qualifications preferred.

Inclusion Statement
Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.