Group Reservations Coordinator

2 days ago

Melbourne, Australia Marriott Hotels Resorts Full time

**Job Description**:
**Job Number** 23121743

**Job Category** Reservations

**Location** Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**What we ask of you**
- A genuinely warm & welcoming demeanour
- Guest relations or front office experience desirable
- Personable communication skills
- Energising motivation - it’s infectious - no job is too big or too small
- A passion for the industry, a want to be the best in service - and the best in lifestyle

**What you will do**
- Oversee accuracy of room blocks and reservations.
- Respond to any challenges found for accommodating rooming requests by communicating with guest or group contact, Sales Department, or Front Desk.
- Input group rooming lists using reservation systems
- Keep organized files of all groups for easy and accurate reference for an event.
- Revise room blocks in the reservation system to maintain the required number of available rooms after rooming lists are entered.
- Set-up proper billing accounts (i.e., share-with, room/tax/incidentals, tax exempt, direct/special billing, group bookings) according to Accounting policies.
- Answer questions about property facilities, services and room accommodations.
- Follow sales techniques to maximize revenue.
- Follow proper escalation procedures when addressing guest concerns.

**Perks, Rewards, Motivations**
- Discounts on hotel rooms including all properties within the Marriott International group
- Discounts on food & beverage
- Recognition programs to keep you motivated
- Comprehensive training programs and development opportunities
- Wellbeing & mindfulness programs to ensure you stay healthy in and out of work

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

  • Groups Reservations Exec

    1 week ago

    Melbourne, Australia Sofitel Melbourne on Collins Full time

    Company Description Sofitel Melbourne On Collins is Melbourne’s iconic ‘Hotel for the Arts’. We craft Magnifique moments by blending French art de vivre with local culture to create unforgettable experiences. **Job Description**: KEY RESPONSIBILITIES - Providing friendly, efficient and professional service to all guests - Taking all group...

  • Reservations and Events Coordinator

    1 week ago

    Melbourne, Australia Wall Street Full time

    Join a hospitality group that is growing! We've doubled in size in the last year - Growth opportunities within Reservations and Events or the wider group. - Work at a Stunning South Yarra location! Our Client is growing and are on the hunt for a Reservations and Events Coordinator to join the team! We aim to build a strong community by providing...

  • Group Reservations Agent

    2 weeks ago

    Melbourne, Australia The Ritz-Carlton Full time

    **Job Description**: **Job Number** 23130325 **Job Category** Reservations **Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the...

  • Group Reservations Consultant

    11 hours ago

    Melbourne, Australia AA Appointments Full time

    **Group Reservations Consultant** **Location: Melbourne** **Salary Package: $70K + Super** **ABOUT YOUR NEW EMPLOYER** Our client, a market leading sporting and major event travel operator, is seeking an experienced and enthusiastic reservations consultant, to join their fun and dynamic reservations team. **ABOUT THE ROLE** - Selling packages to...

  • Group Reservations Executive

    6 days ago

    Melbourne, Australia PULLMAN Full time

    **Company Description** Work Your Way to Albert Park** Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate. **Why work for Accor?** Do what you love,...

  • Group Reservations Manager

    2 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25085059 **Job Category**Reservations **Location**Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, Victoria, Australia, 3000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** **The Sheraton Melbourne**sales team is seeking a dynamic Groups Reservations Manager to join...

  • Reservations & Events Coordinator

    6 days ago

    Melbourne, Australia Supernormal - Supernormal _ Trader House Full time

    Supernormal - Supernormal _ Trader House Supernormal is seeking an Event & Reservations Coordinator to join our team. Supernormal is seeking an Event & Reservations Coordinator to join our team. Established a decade ago in Melbourne's CBD, Supernormal is a lively, all-day, Asian inspired restaurant with a contemporary Japanese aesthetic. The...

  • Reservations & Events Coordinator

    1 week ago

    Melbourne, Australia Good Group Hospitality Full time

    Competitive salary, benefits, perks & incentives w a Fun Head Office Environment - A Genuine Supportive team of Experienced Professionals helping you succeed - Join a Passionate Hospitality Group & be part of Good Groups flourishing success **Good Group Hospitality** is a leading New Zealand Hospitality Group with restaurants & bars in Auckland, Queenstown,...

  • Reservations & Events Coordinator

    11 hours ago

    Melbourne, Australia Good Group Hospitality Full time

    Join a Passionate Hospitality Group & be part of Good Groups flourishing success - Support and Growth within a brilliant team & company - Competitive salary, benefits, perks, and incentives We are seeking an energetic, and Reservations & Events Manager to join our team in Melbourne. This role is across multi work sites and across multi brands. **Duties and...

  • Reservations Coordinator

    6 days ago

    Melbourne, Victoria, Australia Pinnacle People - Melbourne Full time $55,000 - $70,000 per year

    Are you an organised administrator with a can-do attitude and experience in hospitality, events, customer service, aged care, or logistics?We are seeking an experienced Reservations Coordinator to join our team. In this role, you will be the first point of contact for clients, responsible for managing bookings through our online system, responding to...