Reservations Coordinator

6 days ago

Melbourne, Victoria, Australia Pinnacle People - Melbourne Full time $55,000 - $70,000 per year

Are you an organised administrator with a can-do attitude and experience in hospitality, events, customer service, aged care, or logistics?

We are seeking an experienced Reservations Coordinator to join our team. In this role, you will be the first point of contact for clients, responsible for managing bookings through our online system, responding to enquiries, and ensuring a smooth reservations process.

Role Responsibilities
  • Manage high volumes of incoming calls and respond promptly to email enquiries.
  • Confidently use online booking and scheduling systems to process and manage reservations.
  • Forward-plan and adjust bookings where required to meet client needs.
  • Prepare workforce reports, including booking confirmations and coverage requirements.
Experience and Competencies
  • Demonstrated experience using online booking, scheduling, or workforce management systems is highly regarded.
  • Strong administrative skills and proficiency with MS Office.
  • Previous hospitality experience is highly regarded.
  • Excellent communication skills, both written and verbal.
  • Strong time management and organisational skills with attention to detail.
  • Demonstrated problem-solving ability and a proactive approach.
  • Self-motivated, with the ability to work independently and as part of a team.

Why Work With Pinnacle?

We are Australia's best-known and ONLY national hospitality labour hire and recruitment partner. Our reputation enables us to work with the best, most exciting venues around the country Plus, our resources and network reach will advance your career across the industry.

If this sounds like you, apply today

Flami Hobbs | Director of People & Culture

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Please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file and we will contact you if a suitable position becomes available.

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