Reservations & Events Coordinator

1 week ago


Melbourne, Australia Supernormal - Supernormal _ Trader House Full time

Supernormal - Supernormal _ Trader House

Supernormal is seeking an Event & Reservations Coordinator to join our team.

Supernormal is seeking an Event & Reservations Coordinator to join our team. Established a decade ago in Melbourne's CBD, Supernormal is a lively, all-day, Asian inspired restaurant with a contemporary Japanese aesthetic. The refectory-style dining room is flanked by a long, open kitchen and bar; downstairs lies a secret space for events, parties and karaoke. Supernormal’s menu is influenced by the cuisines of Tokyo, Shanghai, Seoul and Hong Kong. It celebrates the notion of shared feasts via a selection of classic dishes alongside new and inspired interpretations.

About the Role

Now into its eleventh year on Flinders Lane, Supernormal remains an ever-evolving, much loved and intrinsic part of Melbourne’s hospitality landscape. This position involves driving guest services operations, coordinating reservations, and overseeing events in a busy restaurant environment. You'll work with our team to ensure smooth daily operations, our venue remains bustling and busy, and all guests experience the best of Supernormal.

**Responsibilities**:

- Managing reservations, working with SevenRooms to optimise table allocations and guest flow.
- Communicating with our guests and team, both before and after their visit.
- Coordination of events from inception through execution.
- Sales support to ensure our Private Dining Room and karaoke machine are always busy.
- Provide a creative approach to filling the room.
- Support daily restaurant operations through guest-focused service.

What you’ll bring
- A commitment to delivering a top tier guest experience;
- A passion for Melbourne's food and dining culture;
- An understanding of how restaurants operate;
- Experience in event sales and coordination;
- Detail orientated with strong communication and organisational skills;
- Experience with SevenRooms and Tripleseat will be well regarded;
- Previous experience in restaurant administration roles will be viewed favourably.

Here’s what we can offer you
- Join Trader House, operated by one of Melbourne's most respected and experienced hospitality professionals
- Take pride in representing a multi-award-winning venue at the forefront of innovative dining
- Access ongoing professional development through accredited external providers and Trader House's exceptional internal talent
- Clear succession planning opportunities within our ever-expanding restaurant group.
- Staff discounts across all Andrew McConnell venues and specialty retail stores.
- Office hours in the hospitality industry offering a great work/life balance.
- An iconic Flinders Lane location in the heart of Melbourne’s dining district;
This position is a long-term engagement. We offer internal management training to help you cope with the demands of an extremely busy restaurant, whilst continuing to develop our people. The ever-expanding Trader House group looks within for talent to help build new opportunities - there is always something to work towards on the horizon. You will stay inspired and motivated to keep one of Australia’s favourite restaurants at the forefront of interesting, modern dining for years to come.

Trader House Portfolio Includes: Gimlet | Apollo Inn | Cutler | Supernormal | Bar Miette | Cumulus Inc. | Marion | Builders Arms Hotel | Meatsmith Heritage Butcher | Morning Market

You'll remain consistently inspired and motivated while helping maintain one of Australia's most celebrated restaurants at the pinnacle of modern, innovative dining.



  • Melbourne, Australia Wall Street Full time

    Join a hospitality group that is growing! We've doubled in size in the last year - Growth opportunities within Reservations and Events or the wider group. - Work at a Stunning South Yarra location! Our Client is growing and are on the hunt for a Reservations and Events Coordinator to join the team! We aim to build a strong community by providing...


  • Melbourne, Australia Culture Amp Full time

    _We have a remote-first culture and this position can be based anywhere from Australia or New Zealand. This role can be fully remote or a hybrid if you are in Melbourne. We encourage you to work in the way that best suits you_ **Join us on our mission to make a better world of work** Culture Amp revolutionizes how over 25 million employees across 5,000...


  • Melbourne, Victoria, Australia Cutler & Co - Trader House Full time

    Cutler & Co - Trader HouseCutler & Co. and Marion have an incredibly passionate and dedicated team, and we are looking for an enthusiastic and driven Event & Reservations Coordinator to help drive the businesses forward.- An exciting and challenging role within one of Melbourne's most experienced operators.- Be provided with ongoing professional development...


  • Melbourne, Australia Cumulus Inc - Trader House Full time

    Cumulus Inc - Trader House An integral position within a dynamic venue, the role will see you provide a link between the restaurants and conduct the day-to-day behind the scenes tasks and responsibilities for our iconic Flinders Lane venue celebrating the 15th year of business. - Are you a restaurant professional looking to be immersed in a venue that is...


  • Melbourne, Australia Good Group Hospitality Full time

    Competitive salary, benefits, perks & incentives w a Fun Head Office Environment - A Genuine Supportive team of Experienced Professionals helping you succeed - Join a Passionate Hospitality Group & be part of Good Groups flourishing success **Good Group Hospitality** is a leading New Zealand Hospitality Group with restaurants & bars in Auckland, Queenstown,...


  • Melbourne, Victoria, Australia beBeeEvent Full time $60,000 - $80,000

    Job DescriptionWe are seeking a highly skilled Events and Reservations Coordinator to join our dynamic team. The successful candidate will be responsible for the day-to-day coordination of events, as well as providing crucial support to the reservations and administration of our restaurant and wine bar.The ideal candidate will have excellent interpersonal...


  • Melbourne, Victoria, Australia Good Group Hospitality Full time

    Competitive salary, benefits, perks & incentives w a Fun Head Office Environment- A Genuine Supportive team of Experienced Professionals helping you succeed- Join a Passionate Hospitality Group & be part of Good Groups flourishing success**Good Group Hospitality** is a leading New Zealand Hospitality Group with restaurants & bars in Auckland, Queenstown,...


  • Melbourne, Victoria, Australia Hubert Estate Full time

    Reservations CoordinatorHubert Estate – Yarra Valley, VICJoin the team behind one of Victoria's most exciting hospitality destinations.About UsWelcome to Hubert Estate, a premier hospitality precinct nestled in the heart of the Yarra Valley. Renowned for delivering unforgettable experiences, our world-class venue includes:Quarters– a vibrant 200-seat à...

  • Events Supervisor

    2 weeks ago


    Melbourne, Australia Spring Street Events - European Full time

    Spring Street Events - European Spring Street Events as part of the European group is looking for an experienced and passionate Events Supervisor & Administration Coordinator Located in Melbourne’s CBD are our collection of nine event spaces including, Melbourne Supper Club, Siglo, Tea Room, Spring Street Cheese Cellar, Recoleta and French Saloon. Each...

  • Security Analyst

    2 weeks ago


    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...