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Sales & Marketing Coordinator - Melbourne

3 weeks ago

Heidelberg West, Australia HMPS Full time

**Introduction**:
Our company - Australia's leading machine builders

HMPS was founded in 1980 and has since grown to establish itself as a market leading engineering company specialising in end of line factory automation; supplying automation systems to food and beverage companies throughout Australia, New Zealand and around the world. With a workforce of 100 employees and multiple sites across Australia for HMPS and Propac Industrial, we pride ourselves on our ability to deliver customised and innovative solutions, with a commitment to give all our people across the HMPS Group the best opportunities.

**Description**:
To be successful in this role you will need to be confident in the following;
- Speaking clearly and confidently over the phone with customers
- Liaising with the team to coordinate customer communications, both written and verbal
- Listening and understanding problems, maintaining calm to resolve problems as they arise and reassuring customers to maintain integral relationships
- Utilising Social Media to leverage company promotions
- Working with mínimal supervision
- Providing direction and coordination of enquiries, quotes and estimations
- Opportunities to grow and develop within the business

**Skills and Experiences**:
**Your specific skills and experience will include**:

- A degree in Marketing or Business with a strong background in marketing
- A strong customer service ethic
- Ability to multi task across administration tasks
- A passion for engaging customers
- A keen interest in social media marketing
- An interest in website content creation and development beneficial
- Highly organised and detail orientated
- Strong communicator both written and verbal
- A mechanical background would be advantageous but is not required

**Job Types**: Full-time, Permanent