Practice Manager

5 days ago

Forest Hill, Australia VetPartners Full time

We have an exciting opportunity for an enthusiastic, fun and motivated full-time Practice Manager to join our wonderful team

We are a highly regarded, busy, small animal veterinary practice in East Melbourne. We have 4 Vets and 8 Veterinary Nurses, a Practice manager & a groomer that make up our team.

Our clinic is well equipped with all the toys needed to work up cases to high clinical standards, including digital X-ray, dental X-ray, dedicated surgical suite, IM3 dental base, capnography/Bionet monitoring machine, Ultrasound and endoscopy.

We use Rx Works as our PMS.

Our culture is one of personal & professional development, with our cohesive and collaborative team sharing skills across different specialities including surgery - soft tissue & orthopaedic, oncology and reproduction.

**Your responsibilities**:

- Supporting and coaching the team
- Ensuring smooth day to day running of the practice
- Stock management, rostering, and other practice administration tasks
- Managing business financials such as budgeting and P & L reporting
- Identify staff training needs
- Providing exceptional customer service and care to all clients and patients
- Local marketing activities
- Growth mindset and the development of new business to business opportunities

**Essential criteria include**:

- Excellent written and verbal skills
- Desire to lead, engage and inspire a team
- Excellent time management and organisation skills
- Excellent communication skills and customer service focus
- Good business acumen
- Strong coaching and leadership skills
- Previous experience in a management role

**What we can offer you**:

- Access to training programs through our purpose-built training centre
- Support and guidance with one of the strongest networks of veterinary professionals
- Access to our Employee Assistance Program
- Flexibility to ensure a great work/life balance.
- Leadership development and Business Training
- A dynamic, interesting and varied role

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