Practice Manager

Building Trust, Care, and Community for Over a Century

For more than 120 years, our magnificent practice has been at the heart of the inner-city serving generations of families and earning an exceptional reputation for quality care and community spirit. Nestled among leafy parks and steps from public transport, our clinic blends history with innovation as we move into an exciting new chapter.

We're now seeking an Empowered Practice Manager to take the reins, lead our dedicated team, and help us transition into the 21st century with bold ideas, AI integration, and a fully paperless system. Bringing efficiency to the next level.

Why Join Us?

• Competitive remuneration: $100,000 – $110, % Super
• Supportive, ego-free ownership & leadership structure
• A collaborative and friendly environment
• Private billing practice with high standards of care
• On-site parking for staff convenience
• Work in a practice steeped in history, but with eyes on the future
• Coffee lovers rejoice we're surrounded by some of Melbourne's best brews

About the Role

You'll oversee the daily operations of our clinic, ensuring seamless processes, outstanding patient care, and a supportive, high-performing team culture.

This is a hands-on role where your leadership, communication, and organisational skills will shine. You'll be backed by supportive admin staff and a team of respected doctors and nurses.

If you can juggle busy days with a calm smile, think on your feet, and inspire confidence in your team, we'd love to hear from you.

Key Responsibilities

• Human Resources: Recruitment, onboarding, rostering, payroll, performance management & HR compliance (with external HR support)
• Systems & Quality: Implement policies, procedures, and technology to boost efficiency, patient experience, and compliance
• Financials: Oversee accounts, banking, reconciliation, and liaise with the bookkeeper
• Leadership & Culture: Nurture a team culture of trust, compassion, accountability, and fun
• Accreditation & Standards: Maintain our proud QPA accreditation and always aim higher
• Innovation: Drive our shift to a fully computerised, paperless practice with AI integration, and continue to bring in new ideas.

What We're Looking For

• Previous leadership experience in General Practice management
• Strong communication, organisational, and problem-solving skills
• Proficiency in Best Practice software (advantageous), Cubiko, and Automed
• Tech-savvy and ready to embrace new systems and processes
• Compassion, integrity, and the ability to build trust and respect across staff, doctors, and patients
• Resilience, tenacity, and the kind of patience that would impress a saint
• A sense of humour because laughter really is the best medicine

About Us

Our clinic is more than a workplace it's a community cornerstone. We've provided training for registrars, maintained the highest clinical standards, and proudly supported the health of Melbourne Inner-city suburbs for more than a century.

We value:

• Professional development and growth at every level
• A team-first approach to patient care
• Excellence in customer service
• A positive, supportive, and fun work environment
• We grow through collective thinking, where every idea matters

Because happy staff equals happy patients.

How to Apply

If you're ready to lead where history meets innovation, fueled by coffee, community, and compassion, and where growth and nurturing are at the heart of our team, we'd love to meet you.

To apply, please submit your resume and a personalised cover letter via Seek or email directly to

Only shortlisted applicants will be contacted. Previous applicants need not reapply.

Join us in shaping the next 100 years.