Practice Manager/ Highly Experienced Dental Reception

About us

Our dental practice is looking for a motivated practice manager. The team at our clinic are dedicated to deliver highest level of quality of care to our valued patients. The practice is equipped with high-end dental chairs and most advanced dental equipment and has a great reputation for it’s customer service and care.

We thrive on being a fun and friendly team who constantly encourages spirit of teamwork and healthy work environment.About job

At Lincoln Dental we are committed to building a team made up of the most talented and passionate people around. Our clinicequires an exceptional leadership team to ensure its success for our patients, dentists and employees.

This is a full time permanent position working Monday to Friday and some saturdays as well

roles and responsibilities:

- Meet and greet patients, customers, suppliers and practice staff
- Manage all incoming phone calls for the practice
- Schedule patient appointments and perform follow-up confirmation communication
- Communicate bookings and patient needs with Dental staff
- Maintain practice and office supplies, including the ordering of stock
- Prepare documented treatment plans for patients
- Process payments, health insurance rebates and other claims
- Maintain patient records and other computer systems and databases
- Prepare correspondence as directed
- Coordinate marketing and finance activities as directed
- Bank reconciliations
- Bookkeeping functions including processing timesheets
- Preparing and checking fees for accuracy, including but not limited to, ensuring fees are allocated to the correct patient.
- Staff and Operations Coordination: Oversees staff scheduling and daily operations to ensure the clinic runs efficiently and effectively.
- Financial Administration: Handles billing processes, including claims for national health schemes, private billing, banking, and managing outstanding accounts.
- Service Improvement: Leads initiatives aimed at enhancing the quality and effectiveness of healthcare services delivered by the practice.
- System and Policy Management: Establishes and manages administrative procedures, IT systems, and practice policies to support operational needs.
- Practice Promotion: May develop and execute marketing plans to increase the practice’s visibility and attract new patients.

About you

You are a dedicated, energetic and true leader who enjoys responsibility, autonomy and accountability and wants to utilise your capabilities to add value to our business and build your career with us at Lincoln Dental.

We are seeking Practice Manager who will be responsible for all aspects of the running of the dental practice such as; rostering, reporting, process improvements and sales as well as customer and staff engagement targets. Above all, you must model exceptionally high quality patient care and support the team of Dental Assistants, leading them in a positive and engaging manner.

You have:

- Past dental manager experience
- Leadership skills including the ability to motivate and inspire those around you
- The ability to build relationships quickly and easily
- Sound business and commercial acumen with experience in working to set targets, KPI's or willingness to expand on your knowledge
- Excellent problem-solving skills and ability to make difficult decisions
- Demonstrated experience in effective people management - from employee rostering and leave management through to coaching and mentoring, performance management, training and recruitment
- Ideally experience in the Dental industry
- exceptional knowledge of D4w and Exact.

Pay: $130,000.00 - $145,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift

Work Location: In person