Supervisor - Premium Experience

5 days ago

Melbourne, Australia Compass Group Australia Full time

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.

From designing tasty menus to trying out the latest tech, we have tactics that help to deliver once-in-a-lifetime experiences.
- **Lead a team across premium experiences.**:

- **Full Time Role**:

- **Legendary experience**

**THE POSITION**
- Collaborate with internal stakeholders and clients to deliver high-quality food and beverage services across various locations and ensure smooth information flow between clients and Levy stakeholders.
- Assist in the execution of year-round Premium Experience food and beverage for major events, including the Australian Open.
- Elevate client experiences by maintaining high standards of service and operational excellence.
- Foster positive relationships at all levels, guiding and mentoring the team while valuing diversity and cooperation.
- Support contract compliance and work closely with culinary and operations teams to ensure seamless service delivery.
- Establish procedures, train staff, and ensure adherence to legal and safety regulations.
- Effectively lead and manage a team of up to 300 casual staff members.

**THE PERSON**
- Bachelor’s degree in management or a related discipline, or 5+ years of relevant experience.
- Proven success in event execution and staff coordination.
- Strong interpersonal and communication skills, with a talent for relationship building.
- Excellent organizational skills, including multitasking and attention to detail.
- Ability to thrive under pressure and make quick, informed decisions.
- Experience in managing food and beverage service delivery.
- Proficiency in EMS or event management software.
- Strong negotiation and mediation skills with internal and external stakeholders.

**THE BENEFITS**
- Immediate access to 100+ retail discounts accessible from your mobile
- Gain valuable experience and expand your skills in a fast-paced hospitality setting.
- Work alongside a diverse and passionate team dedicated to delivering excellence.

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