
Supervisor - Como
1 week ago
At Koko Black, we believe great chocolate is made with passion, purpose, and a sprinkle of magic. As we continue to grow, we're looking for a Supervisor to join our team and help deliver an exceptional Koko Black experience to every guest, every day.
This is more than just a team member — it's a role for someone who leads by example, empowers others, and thrives in a fast-paced, premium environment.
Why You'll Love It Here- Supportive team culture – where your ideas and input truly matter
- 40% team member discount – yes, that includes our hot choc
- Grow your career – training and development in every role
- Celebrate success – we recognise great work and love to share the wins
As a Koko Black Supervisor, you'll be the go-to support for the leadership team, leading floor operations and setting the tone for excellence. You'll:
- Deliver an immersive and natural Koko Black customer journey
- Lead the team during service periods, ensuring smooth operations and energy on the floor
- Support the training and capability building of team members
- Ensure exceptional product presentation and create a beautiful, sensorial environment
- Help manage stock, cleanliness and compliance in line with policies
- Celebrate success and keep the team motivated and connected
- You bring experience in retail or hospitality – and love working with people
- You're a strong communicator who leads by example
- You're passionate about product, customer experience and quality
- You're solutions-focused, proactive and adaptable
And… you're just a little bit in love with chocolate
Whether you're stepping up into your first leadership role or looking to grow within a premium brand, this is a chance to be part of something special.
Apply now to become a Supervisor at Koko Black and help us craft moments of joy – one chocolate at a time.
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