Premium Experience Sales Support

6 days ago

Melbourne, Australia Tennis Australia Full time

At Tennis Australia, we’re creating a more playful world through tennis - for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We’re a team of imaginative and passionate people who believe in the power of sport to make a difference.

Want your chance to make a mark on a world-class, record-breaking event?

We are hiring for 3xPremium Experience Sales Support to join our Premium Experiences team to deliver the Australian Open 2026. This is a full-time fixed-term contract from October 2025 to February 2026.

As these are seasonal roles, we require full availability and flexibility across the summer months, December - February. If you're ready to help us serve up real impact, we’d love to hear from you.

About the role

In this role you will be responsible for:

- Managing inbound and outbound sales, including face-to-face and phone bookings for the Australian Open and United Cup
- Executing the premium experience sales strategy, including seating, dining, upsells, and exclusive ‘money can’t buy’ experiences
- Coordinating bookings, payments, and inventory using hospitality ticketing systems to ensure seamless and accurate transaction processing
- Providing administrative and operational support for the planning and delivery of Premium Experiences and related sales initiatives
- Supporting client servicing during the event, liaising with internal departments and external partners to ensure a world-class guest experience
- Assisting with on-site event delivery, including directing casual staff, managing logistics, and maintaining reporting and CRM records

About you

To be successful in this role you will:

- Have experience in sales support, events, hospitality, or working with ticketing and CRM systems
- Demonstrate strong attention to detail and excellent organisational skills, particularly with bookings and reconciliations
- Be proficient in Microsoft Outlook and Excel for managing communications and tracking data
- Have strong communication skills and the ability to manage customer relationships and resolve queries effectively
- Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis Australia

What’s to love?
- Career development with a range of formal education and on the job training opportunities
- Tickets to the Australian Open
- Monthly health & wellbeing activities with access to CorePlus Pilates
- Onsite gym, tennis facilities & free onsite car parking
- A range of discounts from our sponsorship partners

To Apply

- Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety._

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on

LinkedIn

to stay up to date on the latest news and opportunities.

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