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International Future Students Enquiry
2 weeks ago
3 x continuing, full-time positions
- Based at our Gold Coast or Lismore campuses
- Remuneration up to $87,290 per annum
**About us**:
Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.
Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.
**About the opportunity**:
We are seeking an International Enquiry & Conversion Officer to join our dynamic sales and customer service team. In this role, you will leverage your bilingual skills (English and at least one additional language relevant to our international student cohort is preferred) to efficiently and warmly respond to enquiries from prospective international students.
Your core responsibilities include:
- Utalise the Customer Relationship Management (CRM) system for lead capture, reporting, and communication while maintaining accurate records. Assist with outreach conversion activities and promotional events, such as Open Days, by providing friendly and professional support to prospective students.
**About you**:
- A relevant tertiary qualification at Associate Diploma level, and/or progress towards the completion of a Bachelor-level degree, and/or previous experience in an outbound call centre or a related sales position is preferred.
- Proficiency in Microsoft Office Suite and CRM software such as Microsoft Dynamics.
**Salary and benefits**:
Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. These positions are:
- Full-time, continuing (permanent)
- Located at either Gold Coast, QLD 4225, or Lismore, NSW 2480. Generous relocation support available.
- HEW Level 4. The base salary ranges from $69,473 - $74,607 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $87,290 per annum.
- The base salary for Academic Level A ranges from $71,728 - $96,574 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $112,991.
Find out more about working at SCU by visiting Why Work at SCU.
**Application requirements**:
Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.
**Further information**:
Additional information is available in the position description or by contacting:
Name: Suzanne Geraghty, Manager, Future Students (Enquiry and Conversion)
**Closing Date: 11.30pm AEST, 01 NOV 2024**
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- Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located. _
**Together, we are Transforming Tomorrow.**:
