Future Student Recruitment

5 days ago

Perth, Australia Curtin University of Technology Full time

Full-time, fixed term 2 year contract
- $93,066 - $98,730 (G06) + 17% superannuation
- Drive student recruitment and conversion strategies using advanced CRM tools

**Job Reference: 814624**

Are you passionate about creating exceptional customer experiences? Join Curtin University as our **Future Student Recruitment & Conversion Coordinator**, where you’ll play a pivotal role in guiding prospective students throughout the full recruitment lifecycle from enquiry to admittance.

This full-time position is offered on a fixed-term 2-year contract.

**About the Role**

This role will drive conversion and outbound engagement initiatives. You’ll deliver personalised advice and support to prospective students, showcasing Curtin’s unique value proposition and helping them make informed decisions.

**Key Responsibilities**
- Develop a deep understanding of Curtin’s courses, pathways, and services to deliver accurate and compelling advice.
- Utilise CRM and marketing automation tools to track and proactively identify opportunities for timely follow-ups and meaningful engagement
- Collaborate with internal teams to align recruitment strategies, champion the voice of the customer and enhance conversion outcomes.
- Monitor and report on recruitment and conversion activities to measure success and refine our strategic approach.
- Support the Future Student Enquiry team during peak periods and participate in student events outside normal office hours as needed.

**What You’ll Bring**
- Ability to build trust and meaningful connections with future students via a range of channels, as well as stakeholders.
- Relevant qualifications and extensive experience in a high-performing sales and/or marketing environment focused on lead conversion and enquiry follow-up.
- Proficiency with marketing automation and CRM platforms such as Marketo, Oracle Service Cloud, or Salesforce.
- Excellent communication, networking, and negotiation skills with cross-cultural sensitivity.
- Exceptional organisational and time management skills to help coordinate outbound activities, meet deadlines and deliver results.
- A comprehensive understanding of lead-generation, nurture and conversion principles.
- Strong product knowledge of courses and pathways is desirable.

**Work Requirements**:

- Working with Children’s Check
- Ability to work outside of normal office hours as required.
- Full working rights in Australia

**Why Join Us?**
- **Generous benefits**:17% superannuation, salary packaging options, and excellent corporate discounts on health, wellness, travel and more
- **Exceptional leave entitlements**:20 days of annual leave + additional University observed public holidays, 26 weeks parental leave, 14 days personal leave, 17.5% leave loading.
- **Global excellence**:Be part of a university ranked in the top 1% globally (ARWU 2024).
- **Health & Wellness**:On-campus gym and fitness amenities, childcare centre and GP/medical services available for Curtin staff.

**_ _**

**Please note: We are not engaging with recruitment agencies at this time.

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