Patient Support Services

2 weeks ago


Brisbane, Australia Queensland Government Full time

**About the role

Permanent Full time opportunity to provide efficient and effective coordination and supervision of Patient Support Services.

About you

Fulfil the responsibilities of this role in accordance with Queensland Health's core values.
Manage, coordinate, and oversee rostering and allocations for Patient Support Service staff, ensuring all shifts are filled efficiently and operations run smoothly.
Monitor workforce resources and adjust daily allocations in response to service demands, patient flow, and emergent operational needs.
Ensure all operational services are carried out safely, effectively, and efficiently in line with relevant standards, workplace health and safety regulations, risk management protocols, and legislative obligations.
Work with mínimal supervision to perform a variety of task allocations, rostering adjustments, and workforce planning responsibilities, requiring sound knowledge of staffing principles, award requirements, and operational priorities.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
This work is licensed under a Creative Commons Attribution 3.0 Australia License.


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