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Operations Administrator

3 weeks ago

Brisbane, Australia TNT Express Full time

**The Company**

FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the world’s top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

**About the role**

As Operations Administrator your responsibilities are varied to match the requirements of the fast-paced nature of our business. This position is vital to ensuring we deliver on our customer service promises day in and day out.
- Ensure a high level of customer service is provided to all internal and external clients
- Carry our general administration and office duties with high attention to detail
- Provide administration assistance to the management and senior management teams
- Administration for Control Agents & outside hires, taking responsibility for inquiries & maintaining compliance
- Provide weekly reports to management on Service Quality KPI’s
- Ensure compliance with OHS, Dangerous Goods and Environmental legislation
- Contribute to the climate of proactive continuous improvement of processes, procedures and systems
- Ad hoc tasks as required by management

**Experience Required**
- Experience working within an administration role
- Excellent communication skills
- Self-motivated and comfortable with a high level of autonomy
- Ability to multitask and meet deadlines
- Data entry, analysis and problem-solving skills
- Transport Industry experience advantageous
- Basic track and trace experience advantageous
- Supply management/accounts/payroll experience desirable
- Advanced computer skills especially in MS Office Excel - generating/running reports

**The Benefits**
- Safety Above All Culture - Uniform provided, including safety shoes
- Full training and support in a friendly team culture
- Excellent career progression opportunities with a global organisation
- Eligible for tuition assistance, travel discounts, employee assistance programs, recognition and award programs*

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.
- Permanent employees upon 6 months of service