Territory Manager

22 hours ago

Melbourne, Australia Telstra Full time

**ABOUT THE TEAM**

Our Enterprise business is a growth engine for Telstra, focused on providing business customers of all sizes with industry based services and solutions.

We meet a critical need in the market - combining connectivity infrastructure across the world with the leading technology solutions and expertise.

**The role with us**
- Key responsibilities include:_
- Take accountability for the management of an assigned territory, owning the sales and profitability performance of this territory and leveraging sound interpersonal skills to nurture the customer relationship and contribute to strategic profitable growth.
- Take ownership to establish, maintain and execute your territory plan end to end, including an understanding of whitespace, sales strategy and channel engagement.
- Develop and drive the partner engagement strategy by domain and geography, as well as pipeline cadence.
- Drive closed loop sales plays and white space campaigns together with Partners and Digital Sales.
- Lead Base-Management activity, including cadence with Partner & Digital Sales Base to create upsell/cross-sell opportunities for the territory.
- Develop and executive customer engagement and communication strategy for the territory
- Lead Territory health check including account contact review and pipeline.
- Capture and maintain key contact information in Phoenix.
- Drive regular reporting to monitor portfolio performance against defined financial and customer targets (sales, revenue, profitability, NPS).
- Collaborate with peers, teams and key stakeholders across Telstra (e.g. Digital Sales, Partner Channel, Commercial Steering) to build an understanding of customer needs and develop suitable sales solution recommendations.
- Participate in knowledge sharing initiatives (market insights, customer focused cross-functional collaboration) that contribute to the development of sales and market trend knowledge and support strategic customer conversations.

**ABOUT YOU**
- At least 3-5 years’ working experience in Sales, Customer-facing or Business-to-Business sales role. Experience working in technology or software industry is preferred.
- Experience in sales opportunity management
- Exceptional skills in customer relationship management
- Partner opportunity management experience
- Strong experience in portfolio analysis and planning
- Exceptional communication skills both verbal and written
- Customer centricity and commercial acumen skills.

**Thrive your way**

If you're customer obsessed with a passion to innovate, succeed as part of a great team, and looking for the next step in your career, we'd welcome you to apply
- _____________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

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