Customer Services Officer

2 weeks ago


Hunters Hill, Australia Hunter's Hill Council Full time

**Customer Services Officer**:
An exciting opportunity currently exists for a motivated and experienced individual to join our team as the Customer Services Officer.

**About the role**

The Customer Services Officer will be responsible for the delivery of high-quality customer services ensuring that every customer interaction is an opportunity to build positive connections with our community. On a daily basis you will:

- Proactively deliver core and specific customer service competencies as part of the Customer Services team, to provide exceptional experiences for all customers
- Accurately facilitate online and face-to-face Council business transactions to efficiently resolve customer enquiries and transaction needs
- Proactively encourage, educate, and support customers to transition to online channels to access Council services
- Facilitate cashless customer transactions in accordance with Council's policies and procedures to ensure the accurate and secure completion of transactions
- Proactively facilitate information provision in relation to Council services

***About you**

You are passionate about delivering exceptional customer services and serving the community. You are flexible, with the ability to adapt every customer need in a constantly changing environment. You have strong written and verbal communication skills, and have experience as a member of a front facing customer service team in a fast-paced environment.

***Benefits of working for us**
- Flexible workplace program, with the option for fortnightly RDOs
- Grade 10: $65,719.84 to $76,224.20 + 11% Super (depending upon experience)
- Supportive culture with a generous Employee Assistance Program
- Learning and Development opportunities
- Hunter's Hill Council's values are at the _**_HEART_** _of what we do and who we are:_

**H**onesty | **E**xcellence | **A**ccountability | **R**espect | **T**eam Work



  • Hunters Hill, Australia Catholic Healthcare Full time

    Discover a career where care goes both ways! - Location - Hunters Hill - Permanent Full-Time role - Not for profit employer, so you pay less tax! - Competitive hourly rate - $39 per hour - Flexible start and finish times - our Customer Care Centre operates 7am to 5.30pm Monday to Friday Exciting things are happening at Catholic Healthcare! We are...


  • Hunters Hill, Australia Catholic Healthcare Full time

    Discover a career where care goes both ways! Discover a career where care goes both ways! - Leading Not for profit Aged Care provider - Increase your take home pay with not for profit salary packaging - Permanent Full-time - Hybrid role - office located in Hunters Hill - Flexible start and finish times - Customer Care Centre operates 6am to 5.30pm Monday to...


  • Hunters Hill, Australia Catholic Healthcare Full time

    **Job Description**: **Permanent Full Time Positions available** - ** Based at North Ryde / Hunters Hill**: - ** Be part of a collaborative, fun team!**: - ** Leading Aged Care provider, offering job security**: - **Not For Profit Salary Packaging Available**: - ** Catholic Healthcare is a values-based organisation, our staff & clients are of all...


  • Hunters Hill, Australia Coles Express Full time

    Working in retail is fast-paced, and at Coles Express for Viva Energy Retail, the rubber really hits the road. It’s not a typical 9-5, so you can easily blend life and work. And as part of a small station team, you’ll enjoy the variety and speed that offering convenience to local and on-the-move customers brings. **About the role**: We’re looking for...


  • Hunters Hill, Australia beBeeCustomerCare Full time $75,000 - $99,000

    Job DescriptionWe are seeking a highly skilled and experienced Team Leader to join our Customer Care team. In this role, you will be responsible for providing day-to-day management and support to the team to deliver high-quality service to our clients.You will work closely with the team to build their skills, knowledge, and competency to ensure a consistent...


  • Hunters Hill, Australia Chandler Macleod Full time

    **Due to continued company growth, Chandler Macleod has an exciting career opportunity to join a global leader in the Mining Industry.** *** **About the Company**: Chandler Macleod are on the hunt for a skilled administrator & customer service professional to join the team of our client located in the Hunter. With decades of experience and a focus on...


  • Cooks Hill, Australia Genesis Full time

    **NSW, Genesis Fitness Clubs - Cooks Hill 2300** - Great career paths and development with an entrepreneurial organization - Free facility access - Opportunity to make a real difference to our community - Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hours This is a great opportunity for passionate and...


  • Rooty Hill, Australia West HQ Full time

    At Sydney Gymnastics & Aquatic Centre we pride ourselves on delivering exceptional customer service. We are looking for a friendly, motivated, and detail-oriented Customer Service Officer to join our team. If you have a passion for helping others and are looking to grow in a dynamic work environment, this is the perfect opportunity for you. **The...


  • Spring Hill, Australia Medilaw Full time

    **Company Description** MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...


  • Spring Hill, Queensland, Australia MedHealth Full time $50,000 - $80,000 per year

    Company Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...