Customer Service Officer

20 hours ago

Spring Hill, Queensland, Australia Medilaw Full time $70,000 - $120,000 per year

MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

We are seeking an enthusiastic and driven Customer Services Officer with prior experience skilled customer service administrators who might be seeking a change…

Reporting to the Customer Service and Reception Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team. REF8684B

Job Description

Responsibilities will include but are not limited to:

  • Liaising with customer to plan and implement agreed services
  • Scheduling of appointments.
  • Maintaining busy inboxes, with queries, appointments and non-appointment services
  • Providing administrative and operational support to consultant practitioners
  • Providing information and advice to customers, or prospective customers
  • Undertaking other tasks assigned to the Client Services team, and supporting the greater team in general. #Medilaw

Qualifications

To be considered for this role you will have:

  • Demonstrated the ability to provide excellent customer service
  • Excellent verbal, written and interpersonal communication skills
  • Demonstrated the ability to work independently and within a group environment
  • A personal approach which is enthusiastic, friendly and helpful
  • Strong prioritisation skills while maintaining a level of flexibility
  • Attention to detail is a must
  • Computer literacy, with proficiency in Microsoft Office (Word/Excel)

Medilaw offers an exciting and fast paced team environment where client focus, team spirit, drive and respect are key features. Ours is a growing business and opportunities abound for talented performers.

Additional Information

Why join us?

  • Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave.
  • Employee Referral Program – Be rewarded for successfully recommending great talent.
  • Thorough induction, ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

  • Customer Service Officer

    1 week ago

    Spring Hill, Queensland, Australia MedHealth Full time $50,000 - $80,000 per year

    Company Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...

  • Client Services Officer- Records

    3 days ago

    Spring Hill, Queensland, Australia MedHealth Full time

    Company Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier provider of independent medical...

  • Customer Service Officer

    3 days ago

    Cannon Hill, Queensland, Australia REIQ Full time

    About the REIQ:At the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any...

  • Client Services Concierge

    6 days ago

    Spring Hill, Queensland, Australia Integrated Solutions Group Queensland Full time $45,000 - $60,000 per year

    About UsWe're a team of professionals who take pride in delivering quality work and achieving great results. While we hold ourselves to high standards, our workplace is relaxed, respectful, and supportive. We enjoy a good sense of humour, value teamwork, and believe people do their best work when they feel trusted, comfortable, and free to be...

  • Service Delivery Coordinator

    2 weeks ago

    Spring Hill, Queensland, Australia Programmed Full time $60,000 - $90,000 per year

    About The OpportunityAn exciting new opportunity exists to become a part of Programmed's Facility Management business unit. Reporting to the Service Delivery Team Leader, your primary responsibilities will include overseeing the day-to-day administrative tasks and coordinating various services related to the contract. This encompasses managing work orders,...

  • General Manager

    7 days ago

    Spring Hill, Queensland, Australia United Service Club Queensland Full time $90,000 - $120,000 per year

    Founded in 1892, The United Service Club Qld is one of Australia's oldest and most prestigious private members clubs.Located in the historic Spring Hill precinct, the Club was originally founded as an oasis within the hustle and bustle of Brisbane for Officers of the Queensland Defence Force. Since then, the Club has widened its membership, including to be...

  • IT Service Desk Coordinator

    5 days ago

    Spring Hill, Queensland, Australia St Joseph's College Gregory Terrace Full time $60,000 - $90,000 per year

    Be at the heart of building and maintaining strong relationships within the Terrace community while providing vital technical support to staff and studentsCollaborate with a dedicated IT team to contribute to impactful projects and expand your skills in a supportive environmentEnjoy working with diverse technical challenges and supporting a teamTHE ROLEYou...

  • member services officer

    18 hours ago

    Cannon Hill, Queensland, Australia Australasian Society of Association Executives Full time $60,000 - $80,000 per year

    About The REIQAt the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any...

  • Practice Secretary

    6 days ago

    Spring Hill, Queensland, Australia SF People Full time $60,000 - $80,000 per year

    We are currently recruiting for a Practice Secretary on a part-time permanent basis for a surgical specialist medical practice based in Spring Hill, Brisbane. This role will focus on ensuring patients receive friendly, professional, informed and reliable services through all interactions with this medical practice and that day-to-day operations of the...

  • Dynamics 365 CRM Specialist

    1 week ago

    Spring Hill, Queensland, Australia Master Builders Queensland Full time $90,000 - $120,000 per year

    We have a unique opportunity for a CRM Specialist to join our team, providing critical data insights that will be used to influence both commercial and technological change across our business.But it's not all data and numbers Partnering with our tech team and other internal stakeholders, you will be the day-to-day support and primary contact for CRM queries...