Customer Service Officer

2 weeks ago

Spring Hill, Queensland, Australia MEDILAW Full time $60,000 - $80,000 per year

Company Description

MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

We are seeking an enthusiastic and driven Customer Services Officer with prior experience skilled customer service administrators who might be seeking a change…

Reporting to the Customer Service and Reception Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team.

Job Description

Responsibilities will include but are not limited to:

  • Liaising with customer to plan and implement agreed services
  • Scheduling of appointments.
  • Maintaining busy inboxes, with queries, appointments and non-appointment services
  • Providing administrative and operational support to consultant practitioners
  • Providing information and advice to customers, or prospective customers
  • Undertaking other tasks assigned to the Client Services team, and supporting the greater team in general. #Medilaw

Qualifications

To be considered for this role you will have:

  • Demonstrated the ability to provide excellent customer service
  • Excellent verbal, written and interpersonal communication skills
  • Demonstrated the ability to work independently and within a group environment
  • A personal approach which is enthusiastic, friendly and helpful
  • Strong prioritisation skills while maintaining a level of flexibility
  • Attention to detail is a must
  • Computer literacy, with proficiency in Microsoft Office (Word/Excel)

Medilaw offers an exciting and fast paced team environment where client focus, team spirit, drive and respect are key features. Ours is a growing business and opportunities abound for talented performers.

Additional Information

Why join us?

  • Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave.
  • Employee Referral Program – Be rewarded for successfully recommending great talent.
  • Thorough induction, ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

  • Customer Service Officer

    2 weeks ago

    Spring Hill, Queensland, Australia Medilaw Full time $70,000 - $120,000 per year

    MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions...

  • Customer Service Officer

    15 hours ago

    Spring Hill, Queensland, Australia MedHealth Full time $50,000 - $80,000 per year

    Company Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...

  • Front Office Receptionist

    1 week ago

    Spring Hill, Queensland, Australia Madison Tower Mill Hotel Full time $182,000 per year

    Madison Tower Mill Hotel Brisbane is looking for experienced hotel staff in the following department:Front Office - ReceptionistTo be considered for this role you should fulfil the following criteria:Have a positive attitude, friendly nature, and true passion for customer service (essential qualities of the successful candidate)Previous...

  • Service Delivery Coordinator

    5 days ago

    Spring Hill, Queensland, Australia Programmed Full time $60,000 - $90,000 per year

    About The OpportunityAn exciting new opportunity exists to become a part of Programmed's Facility Management business unit. Reporting to the Service Delivery Team Leader, your primary responsibilities will include overseeing the day-to-day administrative tasks and coordinating various services related to the contract. This encompasses managing work orders,...

  • Customer Service Officer

    1 week ago

    Cannon Hill, Queensland, Australia Endeavour Foundation Full time $60,000 - $80,000 per year

    Who are #teampossible?At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality.Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are contributing to...

  • Customer Service Team Member

    1 week ago

    Kearneys Spring, Queensland, Australia JB Hi-Fi & The Good Guys Full time $45,000 - $65,000 per year

    Company Description At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics. We offer the best value, world-class brands and exceptional customer service across our 100+ store network,...

  • member services officer

    2 weeks ago

    Cannon Hill, Queensland, Australia Australasian Society of Association Executives Full time $60,000 - $80,000 per year

    About The REIQAt the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any...

  • Duty Manager

    2 weeks ago

    Spring Hill, Queensland, Australia ART SERIES HOTELS Full time $60,000 - $80,000 per year

    The Johnson, part of the unique portfolio of Art Series Hotels, is situated in the heart of Brisbane's vibrant Spring Hill. The Johnson offers guests a range of boutique open planned suites, an elegant penthouse, a 50 metre pool with sundeck, gymnasium plus conference and events facilities. This art lover's paradise is conveniently located on cultural hub...

  • Care Partner

    1 week ago

    Spring Hill, Queensland, Australia All Aged Care Full time $77,500 - $85,000 per year

    About UsWe're a dedicated, non-profit provider of personalised in-home aged care services, focused on empowering our clients to maintain independence with dignity.We're known for our culturally inclusive approach, strong community ties, and supportive, collaborative team. With reforms reshaping aged care, we're expanding our team to help lead the way in...

  • Principal Tailings Engineer

    2 weeks ago

    Spring Hill, Queensland, Australia Geosyntec Consultants Full time $120,000 - $180,000 per year

    OverviewGeosyntec is growing in Australia. We now have over 110 practitioners across the country, with offices in Perth, Brisbane, Sydney, Melbourne and Gold Coast. In 2022, Red Earth Engineering joined the Geosyntec family of companies, bringing with them some of the very best expertise in the mine tailings and water dam sectors.We have an opportunity...