Aps 6 - Customer Relationship Manager
2 weeks ago
$85,607 - $97,790 (plus Super) - Campbell Park - ACT, Enoggera - QLD **The Role** Customer Relationship staff are enthusiastic in establishing and maintaining productive working relationships between Chief Information Officer Group (CIOG), Defence Enabler partners and Defence personnel, with the aim to provide CIOG with active representation of customer issues and requirements. Customer Relationship staff also develop and execute Customer Engagement Plans to support targeted liaison and engagement with Defence personnel to enhance their access to CIOG capabilities. If you have a passion for delivering excellence in customer service then we want to hear from you This position supports our Overseas Region end users locally from Australia and can be located either in Gallipolli Barracks, Enoggera QLD or Campbell Park ACT. **About our Team** The Directorate of Regional ICT Services (DRICTS) acts as the Chief Information Officer Group (CIOG) representative for all products and services delivered to Defence regional bases and sites across Australia and internationally. The Directorate is specifically responsible for Deskside Support Services, Audio Visual Support Services, End User Advocacy and Relationships, Regional Project Support, Communications Security Services (COMSEC) and Regional Assurance and Governance Services. Our team comprises a mix of Australian Public Service (APS), Australian Defence Force (ADF) and Contracted personnel located across approximately 56 major Defence bases Australia wide. We also have an Overseas Region where opportunity exists for APS to rotate through the United States of America and England. Our Culture is one that is driven by a "One Team" approach "To be the most dedicated, trusted and proven Directorate to Customer Success in CIOG" Our Mission is to advocate on behalf of our customers the efficient and effective delivery of Enabler Services with specific emphasis on CIOG provided services across all regions both nationally and internationally with the intent on improving the customer experience. - Strong interpersonal skills with the ability to communicate clearly and with influence; - An appetite for creating positive change in a fast-paced environment; - An innovative approach to work that applies holistic thinking towards the continuous improvement of our services; - The ability to harness information to ensure support to strategic direction; - The skills to identify and use resources wisely; and - A willingness to work independently and collaboratively as part of a high performing team.
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Aps 6 - Customer Relationship Manager
5 days ago
Campbell, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Campbell Park - ACT **The Role** Customer Relationship staff are enthusiastic in establishing and maintaining productive working relationships between Joint Capabilities Group (JCG), Defence Enabler partners and Defence personnel, with the aim to provide JCG with active representation of customer issues and requirements....
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Aps 6 - Executive Officer Product Management
1 week ago
Campbell, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Campbell Park - ACT **The Role** The work of the Executive Officer Product Management function in Defence: - Plan, manage and perform business support; - clerical, administrative and managerial activities including human resources; - finance, travel, program implementation, policy development; - records management,...
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Aps 6 - Knowledge Manager
1 week ago
Campbell, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Campbell Park - ACT **The Role** You are looking for a new opportunity, are motivated and would like to challenge yourself? This is the job for you! The Directorate of Navy Governance has a newly created APS 6 Knowledge Manager position which will manage and mature the Navy Library content on the Defence Secret Network...
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Aps 6 - Fraud Investigator
5 days ago
Campbell, Australia Australian Government Full time$95,187 - $108,734 + up to 15.4% Superannuation - Campbell Park - ACT **The Role** APS 6 Fraud Investigators are accountable, under supervision, to perform and achieve fraud investigation work within an integrated workforce. They maintain knowledge of, and compliance with, legislative frameworks, government decision-making and Defence’s mission and policy...
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Campbell, Australia Australian Government Department of Defence Full time$78,143 - $97,790 (plus Super) - Campbell Park - ACT **The Role** Within the division of Enterprise Transformation and Governance, an APS 5/6 Information Records Management Officer is accountable under broad direction to perform and achieve information and records management works program in support of the Archives Act 1983. You are accountable to have and...
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Aps 6 - Headquarters Operations Support Officer
2 weeks ago
Campbell, Australia Australian Government Full time$95,187 - $108,734 + up to 15.4% Superannuation - Campbell Park - ACT **The Role** The APS 6 Operations Support Officer (OSO) role works with limited direction as an integral member of the HQ Operations Team. The role is responsible and accountable for broad support in the provision of financial management, travel, recruitment, governance, compliance and...
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Aps 6 - Team Leader - Routine Assessment
2 weeks ago
Campbell, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Campbell Park - ACT, Edinburgh - SA **The Role** As an APS 6 Team Leader, you will undertake the following tasks: - Lead a multidisciplinary team to ensure superior customer service and optimal outcomes for case management and stakeholders. - Build and sustain a supportive and inspiring team environment...
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Aps 6 - Administration Officer
2 weeks ago
Campbell, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Campbell Park - ACT **The Role** This position is part of an administration team in a mixed workforce of APS and Military employees in support the Head of Navy Engineer and their broader organisation. The successful applicant will undertake a number of key administrative duties in a reactive work environment including but...
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Campbell, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Campbell Park - ACT **The Role** This is an exciting opportunity to work in a dynamic environment supporting the Royal Commission into Defence and Veteran Suicide Implementation Taskforce (the Taskforce), which has been established to lead Defence’s response to the Royal Commission into Defence and Veteran...
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Aps 6 - Finance Officer
2 weeks ago
Campbell, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Campbell Park - ACT **The Role** The Finance team sits within the Corporate Governance Team in the Royal Commission Reform Taskforce. The APS 6 Finance Officer is responsible for: - Taskforce budget including updating the forecast and providing advice on variance reporting. - Financial reporting and...
