Aps 6 - Executive Officer Product Management

$85,607 - $97,790 (plus Super)
- Campbell Park - ACT

**The Role**
The work of the Executive Officer Product Management function in Defence:

- Plan, manage and perform business support;
- clerical, administrative and managerial activities including human resources;
- finance, travel, program implementation, policy development;
- records management, procurement, capability management, quality assurance;
- governance, contract management and project support functions;
- translate, understand, implement, use, improve, administer, comply and promote legislative, regulatory, procedural, policy and program requirements within Defence.

Within the Administration function an APS 6 Executive Officer Product Management is accountable under broad direction to undertake complex procedural, operational, administrative and business support activities within an integrated workforce.

They will work within a framework of legislation, established principles, work practices and procedures in accordance with Defence’s mission and business objectives. They will work independently having some authority and discretion to investigate information from other sources and explore innovative approaches to support the longer-term business objectives.

**About our Team**
Our branch is one of three branches within Service Delivery Division (SDD) that provide essential, on-the-ground services and support to Defence personnel around Australia in SDD’s three geographic Zones. We achieve job satisfaction through continuous improvement and the knowledge that we enable Defence personnel to achieve their mission through delivery of excellent services on Defence Bases. One of the best things about our team is the variety of our work. Every day is different, with new challenges to solve and interesting work crossing our desks.

Our team delivers;
- Customer Service - We deliver services from cleaning to catering, construction to gardening, security to aircraft refueling and lots more. We support every Defence base and site across Australia and strive for excellence in Service Delivery.
- Collaboration - To achieve the level of service delivery needed we work collaboratively with our industry partners - the ten Base Services contractors.

Our team works with representatives from industry to foster creativity and explore ideas that can improve service delivery for Defence bases. The Directorate of Operational Support within the ESD branch is accountable for product and service management including strategic engagement, product and service delivery planning including contract management, governance and performance assurance functions.

An APS 6 Executive Officer Product Management will use their initiative and experience to research, analyse, plan, review and adjust priorities and work activities to deliver a range of complex and interrelated procedural, operational, administrative and business support functions across Defence.

They will undertake objective, systematic analysis and draw accurate conclusions based on evidence providing detailed technical, professional and procedural advice. An APS 6 Executive Officer Product Management will have a high-level of stakeholder engagement and will be required to identify relevant stakeholders’ expectations and concerns and develop a clear understanding of the issues and solutions to achieve outcomes.

An APS 6 Executive Officer Product Management may be a team coach or lead a small team and is expected to be capable of reviewing and developing the quality of work undertaken by others within a work group. They may be required to exercise the associated people and financial responsibilities to achieve business outcomes.

They will be accountable to contribute towards ongoing self-improvement and professional development. If you have excellent attention to detail, the ability to scrutinise and review the quality of yours and/or a team’s work outcomes, possess well-developed organisation and priority management skills then please read on.

To be successful in this role you need to:

- Have the capacity to use your initiative and solve problems;
- Have an eagerness to get tasks done, coordinate and workflow business priorities;
- Be able to successfully implement policies and procedures;
- Work collaboratively in a fast-paced and dynamic team environment actively participating in and contributing to team and organisational objectives;
- Be self-motivated, pro-active and organised and enjoys being part of a team;
- Have good judgement;
- Have a developed ability to lead and perform complex administrative and/or coordination work;
- Possess excellent oral and written communication skills, with a demonstrated ability to liaise with internal and external stakeholders at all levels, and
- Have excellent time management skills with the ability to prioritise multiple tasks.