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Account Manager
2 weeks ago
**_About Point of Rental..._**
At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We’re an international company, with offices in the United States, the United Kingdom, and Australia, but we’re run like a family business - the meetings are few, and the bonding opportunities are genuine. And though we’re in an industry based on the concept of taking items only as long as you need them before returning them, we’re fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be. Bring us your best. We’ll make your best better.
The Account Manager is a critical role in the Sales Team at Point of Rental, responsible for sales to existing customers in our region, across our suite of products. Reporting to the Regional Sales Manager, the Account Manager is a key person in our efforts to increase sales of software and services to our existing customers. Additionally, the Account Manager is responsible for the administration and management of inbound sales activity, as part of our effort to generate “new logo” sales opportunities. The role requires drive, initiative, and determination in qualifying and closing opportunities.
The Account Manager is a highly organised and energetic self-starter who loves helping people, solving problems, and building relationships. Skilled in handling a wide range of personalities and business environments, the Account Manager is a key representative of our brand and products.
**Essential Functions**
1. Manage inbound customer sales inquiries through to signature (discovery, demonstration, provision of
software and/or service/s)
2. Existing-customer outbound sales and information activity including “soft” sales and awareness campaigns
3. Identify appropriate customer contacts, qualify and sell additional software add ons and services
4. Manage inbound “new logo” inquiries.
5. Set and coordinate new-logo opportunity meetings and follow-ups as directed
6. Keep management informed of all activity, including timely preparation of reports
7. Maintain accurate SalesForce records on all activities
8. Some sales administration tasks as required
**Development Areas**
1. Build selling skills and product/industry knowledge
2. Develop influence in mid to late-stage selling
3. Enhance Point of Rental Product knowledge
4. Hone discovery and presentation skills
5. Develop an enriched understanding of the sales process
6. Remain knowledgeable and up-to-date on changes and developments in the Point-of-Rental suite and other internal systems
**Competencies**
1. Excellent communication skills
2. Self-starter
3. Resilient
4. Growth-oriented
**Success in this role...**
At Point of Rental, our culture and values (EPIC) form the bedrock of our success. Without measuring how we work against EPIC, we cannot effectively measure the value of the outcomes that we produce. Therefore, we must work hard at living our EPIC values every day. Success in this role is contingent on the following...
**First, Inputs to Success**:
Consistent, positive contribution to the team and company via our EPIC values;
- Empowering
- Principled
- Innovative
- Caring
**Second, Successful Outcomes**:
- At, or above, target ACV sales for customers
- At, or above, target “one-off” sales for customers
- 100% timely response to customer inquiries (24hrs)
- 100% timely response to inbound “new logo” inquiries (24hrs)
**Position Type/Expected Hours of Work**: This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m.
- POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact Human Resources._
