Customer Support Officer

2 weeks ago

Melbourne City Centre, Australia HAYS Full time

Customer service Live chat role in the finance sector

Your Role:

- Responsible for handling customer requests for refinance quotes, contract term extensions, and addressing customer complaints at the first point of contact.
- Follow up with existing customers through effective use of communication channels.
- Maintain Allianz accreditation to enable the ability to quote and sell insurance products.

What you'll need
- Strong customer service experience.
- Relative base credit operations and process flow knowledge.
- Excellent communication skills, both written and verbal.
- Ability to handle high-pressure situations with a positive and professional demeanour.
- Excellent organizational skills and attention to detail.
- Experience in live chat customer support.

What you'll get

This is a full-time position with competitive pay and benefits. If you are passionate about providing exceptional customer support and have a desire to join a dynamic and growing organization, we want to hear from you. Please submit your resume and cover letter to be considered for this exciting opportunity.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

**LHS 297508** #2745164

  • Customer Service Officer

    6 days ago

    Noarlunga Centre, South Australia Randstad - Business Support Full time $40,000 - $60,000 per year

    Randstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry on a casual basis. If you thrive in a fast-paced environment, enjoy helping people and are looking for a casual opportunity, this might be the perfect fit for youKey Responsibilities:Provide outstanding customer service to clients over...

  • Customer Service Officer

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    Customer Service Role | ASAP START | CBD + Carlton Location Your new company This reputable organisation is seeking experienced customer service individuals to work in CBD & Carlton. Due to the continually busy environment, two positions have become available for experienced customer service professionals to join their evolving team in the capacity of a...

  • Customer Service Officer

    9 hours ago

    Melbourne City Centre, Australia HAYS Full time

    Customer Service Officer **Your new company** Work for a global leader in English language testing for healthcare professionals. Seeking a customer service officer to deliver exceptional, professional and high-quality customer experiences to all customers. **Your new role** - Deliver high-quality and professional customer service at all points of contact to...

  • Customer Service Officer

    4 days ago

    Melbourne City Centre, Australia HAYS Full time

    Permanent position to work in the Not for Profit sector **Your new company** Working for a member owned bank which puts it's people before profits. 100% owned by it's members, they are seeking a permanent customer service officer to join their team based in the Melbourne CBD **Your new role** This Not-for-Profit Bank, located in the heart of Melbourne CBD,...

  • Customer Service Officer

    2 days ago

    Melbourne City Centre, Australia Charterhouse Full time

    **Customer Service Officer** - **Pay rate: $35.60 + super**: - **Start date: 6 Month Contract with a view to Perm**: - **Location: Melbourne CBD** This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. The successful contractors will be working on a 7am-7pm rotating roster...

  • Customer Care Officer

    6 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    About us This is an exciting opportunity to work with the Communications and Customer Experience team within Fines and Enforcement Services (FES), a business unit within the Department of Justice and Community Safety's (DJCS) Fines, Registration and Crime Prevention division. FES is responsible for managing the end-to-end infringements system in Victoria,...

  • Customer Service Officer

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    ASAP START | WESTERN SUBURBS | PRIVATE SECTOR | CUSTOMER SERVICE OFFICER Your new role Your new role will be to manage customer expectations whilst ensuring the Company’s requirements for profitability, efficiency and safety are maintained. Tasks include: - Responsible for domestic and export customer base including end to end documentation processes. -...

  • IT Support Officer

    1 week ago

    Melbourne City Centre, Australia Talent International Full time

    **Job Details**: **Location** Melbourne CBD **Salary** Negotiable **Job Type** Full Time **Ref** BBBH100390_1680494162 **Contact** Luther Borgas **Posted** about 4 hours ago - CBD location - Hybrid working arrangements - Must currently have Baseline clearance This opportunity will support the agency with general IT support enquiries,...

  • Customer Service Officer

    2 days ago

    Melbourne City Centre, Australia Aston Carter Full time

    **Location**: - Melbourne CBD **Work Type**: - Contract**Category**: - Admin/Customer Service**Job ID**: - 543490 **Job Summary**: - **Deliver High Level Customer Service for a Multi-National Financial Services Organisation**: - **6 month contract and permanent opportunities**: - **Opportunity for Immediate Start and WFH flexibility** **The...

  • Customer Service Officer

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Full-time Permanent opportunity| A Fun and Dynamic Work Environment | Amazing Staff Benefits **Your new company** This dynamic & fun privately owned wine distributor services both on and off the premise market. Their main focuses being on fine wine and delivering exceptional customer service. Many offices throughout Australia & New Zealand employing upwards...