Customer Service Officer

3 days ago


Melbourne City Centre, Australia HAYS Full time

Customer Service Role | ASAP START | CBD + Carlton Location

Your new company

This reputable organisation is seeking experienced customer service individuals to work in CBD & Carlton. Due to the continually busy environment, two positions have become available for experienced customer service professionals to join their evolving team in the capacity of a customer service officer and concierge officer.

Your new role
- You will be the first point of contact greeting all customers, directing and assisting them with queries
- You will be responsible for resolving and responding to a wide range of customer service queries and transactions
- This will be a fast-paced face to face environment
- You will also be required to be cross trained to be a license testing officer when the business requires.
- You will be roistered between 20-38 hours a week - you must be flexible to work across Carlton & the CBD branches
- The branch hours of operation are 8:00am - 4:30pm Monday - Friday.

What you'll need to succeed
- Motivation to work in a fast-paced Customer Service environment and a genuine interest in resolving customers enquiries is a must
- You must have a full valid driver’s licence and a clean driving history (driving history check will be required)
- Flexibility to work across several offices within reasonable travel distances
- Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality
- flexibility to work a range of different hours and commit to on call shifts when not roistered on

What you'll get in return
- You will receive comprehensive training with ongoing support
- You will be a part of an excellent work culture
- You will be placed on an ongoing temporary contract with competitive pay + super

What you need to do now

**LHS 297508**#2781623



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