Customer Service Officer

1 week ago

Melbourne City Centre, Australia Aston Carter Full time

**Location**:

- Melbourne CBD

**Work Type**:

- Contract**Category**:

- Admin/Customer Service**Job ID**:

- 543490

**Job Summary**:

- **Deliver High Level Customer Service for a Multi-National Financial Services Organisation**:

- **6 month contract and permanent opportunities**:

- **Opportunity for Immediate Start and WFH flexibility**

**The Organisation**

Deliver high-level customer service for our client operating in the financial industry. Our client is a leading provider of financial solutions, operating across Australia, New Zealand, and the UK. Serving a diverse customer base, including corporate, government, and small businesses, our client is currently undergoing a transformation and expansion project to increase their customer base and market share within the industry.

Located in South Whard, this is a great opportunity for someone passionate about customer service that is looking for an **immediate start.** This is an inital 6 month contract with strong views of permanency.

**The Opportunity**

As a Customer Service Officer, you will manage the end-of-contract processes, including reconciling transactions and handling customer communications. The role involves supporting team members, adhering to service standards, and ensuring smooth and efficient contract terminations.

Your duties will include, but are not limited to:

- Providing flexible support and assistance to team members across the organisation as needed.
- Ability to handle multiple and conflicting priorities
- Comprehensively learn and understand company products, processes and systems
- Provide administrative support to the team

**Desired Skills and Experience**
- Excellent communication skills, both written and verbal
- Excellent time management skills
- Strong Organisation skills
- High Attention to detail
- Intermediary computer skills
- Ability to adapt quickly to new environments

**Benefits for You**
- Inclusive and supportive culture.
- Walking distance from public transport.
- Prospects for contract extension
- Extensive training and development provided.

**How to

  • Customer Service Officer

    6 days ago

    Melbourne City Centre, Australia HAYS Full time

    Customer Service Officer **Your new company** Work for a global leader in English language testing for healthcare professionals. Seeking a customer service officer to deliver exceptional, professional and high-quality customer experiences to all customers. **Your new role** - Deliver high-quality and professional customer service at all points of contact to...

  • Customer Service Officer

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    Permanent position to work in the Not for Profit sector **Your new company** Working for a member owned bank which puts it's people before profits. 100% owned by it's members, they are seeking a permanent customer service officer to join their team based in the Melbourne CBD **Your new role** This Not-for-Profit Bank, located in the heart of Melbourne CBD,...

  • Customer Service Officer

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Temp & Perm Roles | WFH and Melbourne CBD | Interviewing Now for August Intake! Looking for a career change? - Customer service experience from Retail, Hospitality or even face to face working environments - Contact centre experience is highly regarded - High level of drive and self-motivation - Team player - Ability to work autonomously Customer Service...

  • Customer Service Officer

    2 days ago

    Melbourne City Centre, Australia HAYS Full time

    A career progressing opportunity to work for a global leader in optimised resource management. **Your new company** This well-renowned organisation is currently seeking a full-time Customer Service Officer to join their office team onsite in Keysborough. With several decades of waste management experience, this organisation seeks to provide customers and...

  • Customer Service Officer

    1 week ago

    Melbourne City Centre, Australia Charterhouse Full time

    **Customer Service Officer** - **Pay rate: $35.60 + super**: - **Start date: 6 Month Contract with a view to Perm**: - **Location: Melbourne CBD** This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. The successful contractors will be working on a 7am-7pm rotating roster...

  • Customer Service Officer

    6 days ago

    Melbourne City Centre, Australia HAYS Full time

    LOCAL GOVERNMENT ROLE | CUSTOMER SERVICE OFFICER | ST KILDA LOCATION Your new company Work for the local government department that delivers exceptional customer service to the public. If you’re a people person, have an interest in Customer Service team within the contact centre department and you enjoy a challenge, this could be the position for...

  • Customer Service Officer

    6 days ago

    Melbourne City Centre, Australia HAYS Full time

    Full-time Permanent opportunity| A Fun and Dynamic Work Environment | Amazing Staff Benefits Your new company This dynamic & fun privately owned wine distributor services both on and off the premise market. Their main focuses being on fine wine and delivering exceptional customer service. Many offices throughout Australia & New Zealand employing upwards of...

  • Customer Service Officer

    2 days ago

    Melbourne City Centre, Australia Page Personnel Full time

    Newly Created Permanent Role - $60K - $65K Plus Superannuaiton **About Our Client**: Our client is a well-known investment, banking, and brokerage firm who, over the last 10 years have been an expanding name in the marketplace. Through strategic investments and strong leadership decision making our company are now looking to hire a new resource into the...

  • Customer Service Officer

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    A opportunity to commence a career in the finance industry, with plenty of chances to learn and grow. Your new company This International company is a leader in several industries, their recovery service team is looking for multiple people with strong call centre or retail experience to join their team. Your new office will be located in the Eastern...

  • Customer Service Officer

    1 week ago

    Melbourne City Centre, Australia IPA Personnel Services Full time

    Our client is a well-established National based organisation that offers EAP services to a variety of different organisations. Having just over 300 staff Nationwide this business is not only growing with employees but also increasing with well-known national clients. Our client is looking for a number of Customer Service Officers for a 4-week temp assignment...