Ict Infrastructure Manager

**Job no**: 507903
**Work type**: ongoing full-time
**Location**: Gilroy Catholic College - Castle Hill, Catholic Schools Parramatta Diocese
**Categories**: Information Technology

Gilroy Catholic College is seeking a skilled ICT Infrastructure Manager to be accountable for managing the educational and information systems throughout the College, supporting the operations of new Learning and Teaching opportunities and coordinating integral projects.

The ICT Infrastructure Manager is a key role that enables teaching and learning for the College community. This position is responsible for overseeing and exercising accountability for all aspects of Information and Communications Technology (ICT) at Gilroy Catholic College. The role of the ICT Infrastructure Manager requires a strong focus toward service delivery, as well as effective technical skills.

**This is a permanent full time position working 76 hours per fortnight over 48 weeks per year.**

**Essential Knowledge and Experience**:

- Demonstrated ability to lead ICT team to achieve set goals
- Demonstrated ability to liaise and communicate with varied stakeholders for successful outcomes
- Demonstrated ability to troubleshoot system, network, and security issues
- Demonstrated ability in project management
- Demonstrated ability to analyse problems and isolate causes
- Demonstrated ability to investigate systems and develop understanding
- Demonstrated ability to summarise technical issues clearly
- Demonstrated ability to identify areas where technology can be improved and accommodate growth
- Excellent communication skills, both written and verbal, that can be used effectively with staff, students and parents
- Demonstrated ability to deal with sensitive information in a professional and confidential manner
- Demonstrated ability to manage the ICT ticketing system (ServiceNow)
- Exceptional organisational and time management skills
- Supporting and enhancing teaching and learning
- Ensuring the security of the network and all information systems

**The successful applicant will have**:

- Relevant tertiary qualifications and/or experience in a similar role within an educational setting
- Knowledge and experience with Print Systems (iPrint, Papercut)
- Knowledge and experience with Network Infrastructure (Cisco)
- Knowledge and experience with G Suite
- Knowledge and experience with the Microsoft 365 Suite
- Knowledge and experience with Microsoft Server Tools (Active Directory)
- Knowledge and experience with Security Systems (InnerRange, SALTO)
- A thorough understanding of backup and recovery (VEEAM)
- A strategic and purpose-oriented mindset
- A strong understanding of change management and project management
- Demonstrated experience analysing problems and providing clarity of direction and leadership to provide solutions
- Strong leadership abilities demonstrated by experience in leading a team and developing and implementing ICT strategies that align with the College vision
- Knowledge and experience with information systems in education, in particular school management systems, learning management systems and web portal solutions
- Demonstrated experience in vendor management
- Leadership skills required to effectively and appropriately manage two ICT trainees
- Have completed classification with the CSPD
- Have a current Working with Children Check

**_The following will be an advantage:_**
- A strong interest in innovative and emerging technologies
- Industry Certificates (CCNA, Microsoft, PRINCE2, ITIL)
- Experience with the Compass platform
- An understanding of Virtualisation (Hyper V)

**Qualifications and experience**:

- Tertiary qualifications and or appropriate demonstrated experience
- Please respond to the above criteria in your cover letter._

**Interested?**

About us:
We are part of Catholic Schools Parramatta Diocese (CSPD) a system of schools committed to responding to the needs of students in a world that is changing rapidly. With over 5000 passionate employees located across 83 primary and secondary schools, we have the intent and the resources to transform the learning and unlock the full potential of each of our 40,000 plus students. We are always on the lookout for top talent to help us achieve our strategic goal of inspiring the future, through quality catholic schooling and by strengthening the professional lives of our employees.

Position Description

**Advertised**: 06 Feb 2025 17:02 AUS Eastern Daylight Time
**Applications close**: 27 Feb 2025 23:02 AUS Eastern Daylight Time