Ict Service Desk Specialist

4 days ago

Bellevue Hill, Australia The Scots College Full time

An opportunity to join one of Australia's leading Independent Boys' School
- Ongoing professional development opportunities
- Join a supportive, fun and dynamic team

**About the position**

The Scots College is an innovative and creative teaching and learning environment for boys T-12. We pride ourselves on our quest for excellence, our faith and tradition and a culture of leadership through teams for both our students and staff.

We are seeking an exceptional ICT Service Desk Specialist to join our progressive, fun and supportive ICT Department. This is a permanent full-time position commencing as soon as possible.

The ICT Service Desk Specialist provides day to day ICT customer support within the ICT Service Centre team. The role will focus on front line ICT Customer support on multiple campuses around the school as well as working on longer term goals of providing a higher level of service through proactive work.

**Essential Selection Criteria**:

- Understanding of Apple OS X software and Apple software such as iLife and iWorks
- Demonstrated commitment to the development of ‘best practice’ strategies in all aspects of College ICT operations
- Professional and personal integrity
- Being flexible and open minded
- Being proactive and innovative
- Effective interpersonal communication skills
- Demonstrated capacity to operate as a team player
- Ability to lift 20KG

**Desired Selection Criteria**:

- Understanding of Windows operating system and software
- Understanding of Linux/Unix operating systems
- Understanding of Printers and how to replace toners/remove paper jams
- Understanding of basic wireless and wired networking
- Experience in dealing with staff/students/parents on ICT matters

**Technical Selection Criteria**:

- Capacity to work with and manage Apple Laptops and iPads
- Capacity to work with troubleshooting Projector/AV issues
- Capacity to troubleshoot wireless issues with laptops.
- Capacity and experience with basic computing hardware and software.

The College offers outstanding opportunities for professional development, a supportive work environment and new experiences.

The College has a strong Christian mission and provides a dynamic educational experience, inspiring our Scots boys to become fine young men of integrity and principle who support each other in their quest for excellence. Strong and positive values are integral to our College and we aim to build a culture of respect in our community towards God, others, self and our environment by aligning our policies and practices with Christian principles.

**Pre-employment checks**

**How to apply**

Please register your interest as soon as possible.

The Scots College reserves the right not to proceed with any appointment.

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