Operations Officer

5 days ago

Brisbane, Australia Great Southern Bank Full time

Operations is the beating heart of the bank. You will be part of the Banking Operations unit within Operation. Banking Operations manage all functions relating to Customer Lifecycle and deposit products and their associated payments some examples include: Term Deposits, Customer Resignations, Customer Onboarding, Telegraphic Transfers and Lending product amendments.

You will help customers resolve enquires via electronic channels and by supporting staff that directly impact the customer experience.

The role will also require an analytical approach to a variety of complex situations that may arise. It will require a collaborative outlook and working across various business units to deliver excellent customer outcomes.

You will be part of the Customer Operations team within Banking Operations.

Your team manage and support Customer lifecycle - Onboarding and Resignations, Term Deposits, Deceased Estate enquiries & Finalisation, FATCA/CRS remediation/obligations and Customers Credit Card profile management.

**About you**
- 12 months experience in customer service or financial services industry (frontline or back-office experience equally desirable).
- You will not require formal qualifications for this role.
- Be a detail oriented individual.
- Have a problem solving mindset.
- High levels of computer literacy with an emphasis on accuracy.
- Ability to work congruently independently and within a diverse team environment.

**What’s in it for you?**

We want you to make an impact. You can be part of a growing and innovative organisation, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game.

You will be able to make a bigger difference with us While we might be a bit smaller than the majors, your circle of influence is infinitely greater. You will see the immediate results of your work, be recognised for your achievements, and be provided with the support you need to help balance your career.

We believe that investing in our people is central to upholding our great culture. To help you be at your best, we provide a collaborative, flexible and supportive working environment that helps you balance career, family, health and the things you love doing. We have a variety of employee benefits that you can access from discounted financial and insurance products, a variety of leave options, and benefits and incentives covering, health, wellness and lifestyle options. Read more about these exciting benefits on our careers site
- At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected._ _We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers._ _We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._
- #LI-Hybrid_

  • Terminal Operator

    1 week ago

    Brisbane, Australia Australian Terminal Operations Management Full time

    **About ATOM** ATOM specialises in managing and operating bulk fuel and lubricants terminals across Australia for our customers, with services ranging from storage and handling of bulk liquid fuels and lubricants to maintenance and engineering. Our priorities are simple: deliver safe, reliable, and effective terminal operations, maintenance and engineering...

  • Operations Officer

    1 day ago

    Brisbane, Australia Palladium Group, Inc. Full time

    **Operations Officer - (PLMSP - Palladium)** **About Pacific Labour Mobility Support Program** The Pacific Australia Labour Mobility (PALM) scheme is a signature initiative for the Australian Government that enables workers from 9 Pacific Island Countries (PICs) and Timor - Leste to work in priority sectors in Australia. The Pacific Labour Mobility Support...

  • Operations Officer

    1 week ago

    Brisbane, Australia Jumbo Interactive Limited Full time

    ASX - 300 Listed Company (JIN) - Hybrid Working Environment - 3 days per week in office close to CBD **About Us** There’s an eternal optimist in all of us who dreams of a big, life-changing lottery win. At Oz Lotteries’ we exist to make this a reality. Offering everyday Aussies more chances to win, more often — on a wide range of commercial and...

  • Operations Officer

    1 week ago

    Brisbane, Queensland, Australia Palladium Group, Inc. Full time $60,000 - $90,000 per year

    Operations OfficerAbout Pacific Labour Mobility Support ProgramThe Pacific Australia Labour Mobility (PALM) scheme is a signature initiative for the Australian Government that enables workers from 9 Pacific Island Countries (PICs) and Timor- Leste to work in priority sectors in Australia. The Pacific Labour Mobility Support Program's (PLMSP) role is to...

  • Operations Officer

    1 week ago

    Brisbane, Queensland, Australia Palladium: Make It Possible Full time $60,000 - $80,000 per year

    Operations OfficerAboutAbout Pacific Labour Mobility Support ProgramThe Pacific Australia Labour Mobility (PALM) scheme is a signature initiative for the Australian Government that enables workers from 9 Pacific Island Countries (PICs) and Timor- Leste to work in priority sectors in Australia. The Pacific Labour Mobility Support Program's (PLMSP) role is to...

  • Operations Officer

    1 day ago

    Brisbane, Australia Queensland Health Full time

    We are seeking hardworking and reliable casual linen operational officers to work as a team in the Queensland Health linen laundry located at Woolloongabba. **To be successful in this role you will be responsible for**: - Sorting, cleaning, collecting and distributing clean and soiled linen - Hand folding and packing linen - Operating tug equipment -...

  • Operations Officer

    1 week ago

    Brisbane, Australia Transport and Main Roads Full time

    In the role of Operations Officer within the Heavy Vehicle Access Team you will provide Heavy Vehicle Road Operations support to the Advisor in close liaison with the Queensland Police Service (QPS), the National Heavy Vehicle Regulator, Industry, the Heavy Vehicle Section and Transport and Main Roads (TMR) regions in managing the Heavy Vehicle operations on...

  • Consulting Operations Officer

    2 weeks ago

    Brisbane, Australia Technology One Limited Full time

    **How you'll make a difference...** As a Consulting Operations Officer you will responsible for delivering a compelling customer experience to our Consulting teams by effectively providing consulting operational support activities. This is a varied and challenging role which would suit someone who's just as comfortable with the day to day office management...

  • Operation Support Officer

    22 hours ago

    Brisbane, Queensland, Australia EGroup Protective Services Group Pty Ltd Full time $60,000 - $90,000 per year

    About the role We are seeking a dedicated and experienced Operation Support Officer to join our team at EGroup Protective Services Group Pty Ltd in Brisbane, Queensland. This is a part-time opportunity, offering flexibility and work-life balance. As the Operation Support Officer, you will play a crucial role in ensuring the smooth running of our day-to-day...

  • Operations Engineering Officer

    1 week ago

    Brisbane, Australia Powerlink Full time

    **12-month opportunity. Provide data stewardship and technical administrative services to help keep the lights on for Queenslanders.** - Customer-oriented role with technical and data focus - Join a supportive team with development opportunities - Leading the transmission industry in Australia with innovation and growth **Increasing demand for renewable...