Training Officer

8 September 2025

South Kensington Full Time

Melbourne is Australia’s fastest growing city - a city that is becoming increasingly reliant on public transport networks. Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. We are one team, helping to connect and shape a better Melbourne.
- Permanent ongoing opportunity
- Newport & South Kensington Locations

ABOUT THE ROLE

We have an excitingopportunity for aTraining Officer - Rail Safety to join our Learning and Development team.

In this role you will provide clear and engaging delivery of agreed content and manage the assessment process in accordance with the business objectives, assessment requirements, statutory, regulatory, and contractual obligations. (For both MTM employees and external third-party contractors)

KEY ACCOUNTABILITIES
- Deliver and assess accredited and non-accredited training to internal and external stakeholders in line with business objectives, contractual obligations as well as the Australian Qualifications Framework and Registered Training Organisation (RTO) standards.
- Provide a safe and inclusive learning environment for the learner.
- Maintain existing and develop new courseware, ensuring it is in line with business policy, procedures as well as Registered Training Organisation (RTO) standards.
- Manage the relationship with the learner (internal MTM business and third-party contractors) to ensure accurate and clear responsibilities are established.
- Participate and undertake regular review and ongoing compliance of courseware to RTO standards.
- Maintain industry currency within relative Safe working competencies.
- Be proactive in seeking out better ways to deliver training content (continuous improvement initiatives)
- Flexibility to deliver and assess afterhours and on weekends when requested.

ABOUT YOU
- Experience working within the rail corridor, performing Safe working duties such TFPC 3.2 as a minimum.
- Certificate IV in Training and Assessment TAE40122 preferred.
- Competencies required to complete the duties of a Track Force Protection Coordinator (TFPC 3.2 & TFPC 3.3 where relevant for the level).
- Competencies required to complete the duties of a Track Vehicle Operator (TVO 1) preferred
- Experience delivering and assessing Accredited / Non-Accredited Training.

WHY WORK AT METRO?
- Work for a multi-award-winning rail operator with rewarding career opportunities that provide you with the support and training to take your career to the next level
- Be part of an inclusive, diverse, and supportive company made up of various backgrounds, cultures, and experiences.
- Work-life balance options including flexible working arrangements, 14 weeks paid parental leave, and purchasing up to 4 weeks of additional leave per year.
- All eligible Metro employees receive a free Myki Pass that allows free Public Transport in Victoria.
- Access to a wide range of corporate discounts including healthcare, fitness, finance

HOW TO APPLY

Don’t meet every single requirement? As an inclusive and diverse workplace, we encourage all applicants to apply.

Metro’s commitment to an inclusive workforce

At Metro Trains Melbourne (MTM), we recognise that embracing diversity and fostering an inclusive workplace are vital to our mission and success and will lead us to being a world class rail network. In today’s interconnected and multicultural world, our ability to understand, appreciate, and leverage the unique perspectives of our employees, passengers, partners, and the community is essential for driving innovation and achieving sustainable growth.