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Facilities Officer
3 weeks ago
responsible for the delivery of high quality and efficient facilities management service
**Your new company**
A leading community services provider based in th InnerWest
**Your new role**
As the Facilities Officer, you will be part of the Facilities Management team responsible for the delivery of high quality and efficient facilities management service to the commercial, retail, and community assets.
You will be liaising with customers, stakeholders and users of the properties to provide the required level of service and ensure all assets are fit for purpose and comply to relevant legislation.
You will also be managing contracts including:
The procurement process, contract administration and contractor performance.
Provide excellent customer service by working with service providers and users to agree maintenance standards and priorities, triage and prioritise requests in collaboration with the ‘help desk’ during business hours, respond to customer requests.
Support and backfill on the ‘help desk’ to manage and triage requests to the Facilities Management Team including creating and monitoring work orders and advice to customers.
Keep records using corporate systems to complete activities (eg payment of invoices etc) and capture data and generate reports for decision making (eg maintenance activities completed on assets).
**What you'll need to succeed**
Relevant qualification/s in a related field or equivalent relevant industry experience.
Demonstrated experience in facilities management and the ability to develop practical and innovative solutions to resolve problems
Good verbal and written communication and interpersonal skills.
Sound budget management and contract administration skills with the ability to adapt to shifting priorities and competing deadlines.
High level analytical and problem solving skills
Ability to establish and maintain respectful and professional interactions with members of staff and of a diverse community and provide advice/services, problem solve and handle a range of issues including difficult or challenging customers.
Current Driver’s License.
**What you'll get in return**
This is a permanent full time role offering career and personal growth opportunities.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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