Ao3 Customer Service Officer

7 days ago

Gold Coast, Australia Chandler Macleod Full time

**About the Company**:
As one of Australia's largest and leading human resource and consultancy agencies, Chandler Macleod has a proven track record of Unleashing Potential in both people and companies.

We are currently seeking for AO3 Customer Service Officers on behalf of our client based on the Gold Coast to work within the call centre and face to face in the contact centres.

We are looking for Customer Service Officers that can provide accurate information to prospective and existing clients, to sell and on-sell the Region's programs and services, complete enrolments and receipt payments.

**About the role**:
As a Customer Service Officer, you will have responsibility for the following:

- Represent our client as the first point of contact for clients, including from non-english speaking background.
- Process student enrolments using various payment options.
- Ensure all relevant records are up-to-date and accurate.
- Contribute to the collective achievement of service level agreements and targets.
- Undertake research and development on matters relating to business functions.
- Contribute to improvement in business processes and practices.
- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.

**About You**:
As an experienced Customer Service Officer, you will have
- The ability to rapidly acquire extensive knowledge of products, services and operations.
- Demonstrated achievement in a customer service/call centre environment.
- Demonstrated ability to provide prompt and professional client service by building and sustaining positive relationships, resolving conflict and solving problems.
- Proficiency in the use of Microsoft Office and other relevant specialist software packages
- Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
- Ideally educational background, banking, financial or travel

**Benefits**:

- 19 Sept - 10 Feb with possible extension
- Gold Coast Location
- $43.40 / hour plus super

We are interviewing immediately, so to be considered for this role APPLY NOW.

  • AO3 Customer Service Officer

    6 days ago

    Gold Coast, Queensland, Australia chandlermacleod Full time

    AO3 Customer Service Officer – Education SectorLocation: Gold Coast (South Port)Level: AO3Work Unit: Customer ServiceContract: 7 October 2025 – 27 February 2026Salary: $48 / hour + superWe are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector. These roles are call centre–based,...

  • AO3 Customer Service Officer

    6 days ago

    Gold Coast, Queensland, Australia chandlermacleod Full time

    AO3 Customer Service Officer – Education SectorLocation: Gold Coast (South Port)Level: AO3Work Unit: Customer ServiceContract: 7 October 2025 – 27 February 2026Salary: $48 / hour + superWe are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector. These roles are call centre–based,...

  • Ao3 Customer Service Officer

    7 days ago

    Gold Coast, Queensland, Australia Chandler Macleod Full time

    AO3 Customer Service Officer – Education Sector Location: Gold Coast (South Port)Level: AO3Work Unit: Customer ServiceContract: 7 October 2025 – 27 February 2026Salary:$48 / hour + superWe are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector.These roles are call centre–based,...

  • Ao3 Customer Service Officer

    6 days ago

    Gold Coast, Queensland, Australia Chandler Macleod Full time

    **About the Company**:As one of Australia's largest and leading human resource and consultancy agencies, Chandler Macleod has a proven track record of Unleashing Potential in both people and companies.We are currently seeking for AO3 Customer Service Officers on behalf of our client based on the Gold Coast to work within the call centre and face to face in...

  • Ao3 Communications Officer

    1 week ago

    Gold Coast, Australia HAYS Full time

    Join a Government Department as an AO3 Communications Officer on a long term contract **Your new company** Our client is a reputable and well known government department based centrally on the Gold Coast. Due to their current demand and work load, an AO3 Communications Officer is required to join their team on a contract basis. **Your new role** As the...

  • Ao3 Administration Officer

    1 week ago

    Gold Coast, Australia Chandler Macleod Full time

    We are currently seeking an AO3 Admin Officer to join a busy team for a short contract. This role is for an immediate start and will be working full time hours, Monday to Friday located in Ashmore. **Role Requirements**: As the Administration Office, you will have responsibility for the following: - Contribute to effective and efficient administrative...

  • Ao3 Administration Officer

    1 week ago

    Gold Coast, Queensland, Australia Chandler Macleod Full time

    We are currently seeking an AO3 Admin Officer to join a busy team for a short contract. This role is for an immediate start and will be working full time hours, Monday to Friday located in Ashmore.**Role Requirements**:As the Administration Office, you will have responsibility for the following:- Contribute to effective and efficient administrative systems,...

  • Customer Service Representative

    5 days ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $40,000 - $50,000

    AO3 Customer Service Officer RoleJob Description:We are seeking experienced professionals to fill the role of AO3 Customer Service Officer. As the first point of contact for clients, you will provide accurate and timely information while handling client interactions with professionalism and efficiency.Key Responsibilities:Represent the organisation across...

  • Exceptional Customer Service Representative

    4 days ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $66,600 - $99,600

    Job OverviewThe AO3 Customer Service Officer role involves providing exceptional customer service as the first point of contact for clients.This includes representing the organisation across multiple channels, offering accurate information and support to meet service level agreements and organisational targets.

  • Ao3 - Project Support Officer

    1 week ago

    Gold Coast, Australia Hudson Australia Full time

    **Title**:Project Support Officer **Classification**:Equivalent to AO3 under TMR EBA **Employment Type**:Part-time, 3 days per week for 6 months (ASAP start) **Primary Location**:White St, Nerang **Pay**:$46.27/hour + Super Join the Statewide Network Operations (SNO) Branch, an innovative division dedicated to optimizing road operations for safe and...