People Experience Lead

Who we are?

On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Our products range from 400+ brands which include Dove, Lynx, Omo, Surf alongside innovative, and purpose-led brands like Ben & Jerry’s, Streets, Continental and many more, giving us a unique place in the lives of people all over the world.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and hybrid working. We have a proud heritage in Australia since 1919 and a thriving, sustainable business today, so there's never been a better time to join us.

We are looking for a People Experience Lead (PEL) on a fixed term contract for 12 months maternity cover who will be the primary contact for all Line Managers and Employees regarding all queries relevant to HR systems and processes, spanning on-boarding, payroll, leave, exits & issue escalations. This role will work with various teams in HR to enable a flawless end-to-end employee experience for employees' day to day HR needs. PELs are responsible for ensuring that employee policies, practices, and programs are consistently applied across client groups and the company. PELs also partner with Expertise teams on policy updates. The role is accountable for knowledge management and feeding insights into enhancement of artificial intelligence of the technology platforms.

Role Responsibilities-
- Enabling great on-boarding experience for the new hires- Single point of contact for Payroll queries. Resolve employee pay and benefits queries- Liaise with Global mobility Visa processing for international assignment cases to enable smooth experience for employees- Review forum feedback and Update Policy and Processes where necessary- Support Artificial Intelligence learning by updating the cloud based platform with knowledge articles and updates- Exit Concierge
- Guide employee and LM through exit process to enable smooth implementation

Does this sound like You- Bachelor’s degree (or within the final stages of completion)- Preferred 2-4 years of relevant HR generalist experience- Proficient & broad understanding of HR system, process and 3rd party providers- Comfortable working in MS Office 365 (Excel, Power point, Access, OneDrive, Outlook, SharePoint etc)- Advance proficiency in Workday & ServiceNow would be preferred

What awaits you at Unilever

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organisation. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.


Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.