Sales Co-worker

**Job ID**: 292862
- **Date posted**: 27/05/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- $27.35 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- These roles are permanent part-time (40-60 hrs/fortnight) or full-time (76 hrs/fortnight).
- The internal job title is Sales Co-worker
- The shift times required to work will be spread between 8:00am to 9:30pm weekdays and weekends.
- As we operate 7 days per week, you're required to be available to work 3 out of 4 weekends in a month (both Saturday and Sunday).

RECRUITMENT PROCESS

**About this work area**As a Sales Co-worker your responsibilities will include, but are not limited to:

- Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions.
- Actively participating in selling products with a positive attitude and contribute to business goals and growth.
- Prepare meetings with customers and lead in a 1:1 appointment through your planning proposal by communicating benefits and adapting through understanding the customer feedback to convert the planning offer into a purchase.
- Practise Active Selling whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products.
- Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
- Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
- Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

As a Sales Co-worker you are or have:

- Proven experience in a sales or customer service role, within the furniture, colour consulting or high-value items retail industry.
- A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers.
- A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience.
- An authentic approach to generating sales, paired with a professional, self-motivated attitude towards achieving sales targets and KPIs.
- Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities to navigate customer needs.
- A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team.
- Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.
- A safe mindset and being comfortable with physical work and manual handling including repetitive movements, pulling, pushing and lifting.

**We need people like you**At IKEA, work is so much more than a job. Come join us