Sales Co-worker

**Job ID**: 280911

**Date posted**: 03/03/2025

**Our team within IKEA**
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
**What you need to know**
Working at IKEA has its benefits and rewards:

- $27.35 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- These roles are Permanent Part Time, contracts ranging from 30, 40 or 50hrs/fortnight
- The internal job title for this role is Sales Co-worker or Activity Co-worker.
- Availability requirements for these roles range between the hours of 8:00am-10:00pm, weekdays and weekends.
- You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

RECRUITMENT PROCESS AND KEY DATES
- If you are successful for this role, you will be required to attend a 2-day Welcome induction on Monday 31 March & Tuesday 1 April 2025, 9am-5pm.

**About this work area**
We have exciting opportunities for retail enthusiast to join the IKEA Tempe store as Sales Co-workers. In this role your responsibilities will include, but are not limited to:

- Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
- Actively participating in selling products with a positive attitude and contribute to business goals and growth.
- Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits.
- Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
- Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
- Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

We are looking for co-workers in the following areas:
Markethall - Textiles & Rugs | Home Decoration
- Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits.
- Replenishing and condensing stock levels throughout your shift and ensuring your area of responsibility is always well-stocked, correctly priced/labelled, and presentable.
- Comfortable with on-the-job physical activity such as lifting, pushing/pulling, sliding/transferring of stock which vary in size and weight.

Commercial Activity
- Supporting customer enquiries and directing them to the appropriate department or location.
- Working closely with the Sales and wider Commercial Team to ensure all price tags are displayed correctly and visibly especially during campaigns and promotions.
- Condensing stock, including unloading pallets and cutting boxes open to restock appropriate products.

Self Serve Furniture Area - Warehouse
- Using inventory systems to ensure stock inventory is correct and up to date, ensure the Self Serve warehouse is always well-stocked, tidy and presentable.
- Condensing stock, including unloading pallets and cutting boxes open to restock appropriate products and recycling of cardboard.
- Assisting customers with loading flatpacks or products onto their flatbed trolleys when required.

As a Sales Co-worker you are or have:

- Passionate about home furnishings and appreciator of quality focusing on maintaining a high level of product knowledge and sharing the IKEA product range with customers.
- A strong customer-focused mindset, always striving to deliver a memorable shopping experience.
- A ‘Togetherness’ mindset with the ability to work autonomously and collaboratively in a team environment.
- Ability to prioritise tasks in a fast-paced environment and manage your own tasks.
- Clear and concise communication skills, a keen eye for detail and strong problem-s