Sales Co-worker

**Job ID**: 275712

**Date posted**: 04/02/2025

**Our team within IKEA**
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
**What you need to know**
Working at IKEA has its benefits and rewards:

- $27.35 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- These roles are Permanent Part-time 30-60hrs/fortnight.
- The internal job title for this role is Sales Co-worker or Activity Co-worker.
- Availability requirements for these roles range between the hours of 8:00am-10:00pm, weekdays and weekends.
- You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

RECRUITMENT PROCESS AND KEY DATES
- If you are successful for this role, you will be required to attend a 2-day Welcome induction on Monday 3 March & Tuesday 4 March 2025, 9am-5pm.

**About this work area**
As a Sales Co-worker your responsibilities will include, but are not limited to:
As Sales Co-worker your responsibilities will include, but are not limited to:

- Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
- Actively participating in selling products with a positive attitude and contribute to business goals and growth.
- Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
- Assembling displays for the introduction of new products.

We are looking for co-workers in the following areas:
Markethall - Textiles, Rugs & Bathshop
- Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits.
- Replenishing and condensing stock levels throughout your shift and ensuring your area of responsibility is always well-stocked, correctly priced/labelled, and presentable.
- Comfortable with on-the-job physical activity such as lifting, pushing/pulling, sliding/transferring of stock (rugs) which vary in size and weight.

Commercial Activity
- Supporting customer enquiries and directing them to the appropriate department or location.
- Working closely with the Sales and wider Commercial Team to ensure all price tags are displayed correctly and visibly especially during campaigns and promotions.
- Condensing stock, including unloading pallets and cutting boxes open to restock appropriate products.

Showroom - Livingroom/Bedrooms
- Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits.
- Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
- Supporting customers with their Livingroom or Bedrooms design process using IKEA 3D rendering software and accessories. You will build strong relationships with the customer throughout their planning journey.

Self Serve Furniture Area - Warehouse
- Using inventory systems to ensure stock inventory is correct and up to date, ensure the Self Serve warehouse is always well-stocked, tidy and presentable.
- Condensing stock, including unloading pallets and cutting boxes open to restock appropriate products and recycling of cardboard.
- Assisting customers with loading flatpacks or products onto their flatbed trolleys when required.

As Sales Co-worker you are or have:

- Prior experience within sales or customer service in home furnishing retail is desirable.
- Passionate about home furnishings and appreciator of quality focusing on maintaining a high level of product knowledge and sharing the IKEA product range with customers.
- Strong communication skills and ability to connect with others, you can understand the customer's needs and the ability to build strong relati