Systems Support Officer

6 days ago


Brisbane, Australia Queensland Government Full time

**As a System Support Officer, you will**:
Support the operational daily functioning of the department's LMS.
Be the first point of contact between the LMS support system and end-users.
Create and maintain the LMS user profiles.
Track and report monthly on LMS license usage for the department and its partners.
Assess and resolve first tier support queries arising from system users through the LMS support system.
Assess and refer second tier queries to an appropriate LMS team member.
Maintain the fortnightly data file upload process to the data warehouse within specific timeframes to ensure the accuracy, validity, and timeliness of the training data source.
Adherence to system processes to ensure user data integrity.
Creating and maintaining administrative documents that support the LMS and its functions.
Effectively participate as a member of the Strategic Workforce Planning team in contributing to the improvement of business processes.
Other tasks as directed to ensure system support and customer service is optimised.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Queensland, Australia Madad Pty Ltd Full time $60,000 - $100,000 per year

    Sealy of Australia - Systems Support OfficerThe CompanySealy of Australia is a wholly Australian-owned licensee of the world's largest bedding manufacturer. Established in 1923 and leaders in the premium bedding market, Sealy is continually leading product development and innovation across the globe.Sealy's Information Technology team provides technology...


  • Brisbane, Australia Child Safety, Seniors and Disabilities Full time

    **The System Support Officer key responsibilities are**: - Maintain data on child protection information systems ensuring accuracy, completeness, quality and timeliness of input and output. - Request child protection history and other information from authorized child protection and other government agencies. - Interpret data and produce reports from...


  • Brisbane, Australia Energy and Public Works Full time

    As Business Systems Support Officer, you will be part of a small team in an ICT service desk and support staff, providing customer facing assistance to the public and Queensland Government users of procurement ICT systems. You will provide support to the Systems Manager on reviewing current support documentation and processes for the existing...

  • Systems Officer

    1 week ago


    Brisbane, Queensland, Australia Children's Health Queensland Hospital and Health Service Full time $90,000 - $120,000 per year

    We are looking for a Systems Officer to join our teamThis role offers an exciting opportunity to work in a dynamic and solution focused environment, tackling complex challenges and contributing to the success of a high performing team.We are looking for a Systems Officer to join our teamThis role offers an exciting opportunity to work in a dynamic and...


  • Brisbane, Queensland, Australia First Choice Care Full time $60,000 - $80,000 per year

    Full time Location: Brisbane Salary: $70,000 - $80,000 Position OverviewThe Allocations Systems Support Officer provides frontline technical support to internal teams and candidates, ensuring smooth operation of First Choice Care's allocations system and successful onboarding of candidates onto our mobile and desktop applications. The role also assists...


  • Brisbane, Australia Queensland Health Full time

    About Us Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales. We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...

  • Systems Engineer

    6 days ago


    Brisbane, Queensland, Australia Quantum-Systems Pty Ltd Full time $80,000 - $120,000 per year

    Quantum-Systems is more than a workplace. We are transforming the way data is acquired, and decisions are made through our AI-powered unmanned aerial systems. We play to change the game. To make our mark on the centre stage.Do you have what it takes?Quantum-Systems Australia is seeking a Systems Engineer.Don't miss this opportunity to join us as we develop...

  • Systems Officer

    2 weeks ago


    Brisbane, Australia Queensland Government Full time

    **As an AO4 Systems Officer, you will be part of the team responsible for the continued development of financial systems operating throughout QBuild. These systems provide the core data that allow QBuild to measure its commercial performance. You will support the continued development, implementation and operation of accounting information systems, support...


  • Brisbane, Queensland, Australia Randstad - Business Support Full time $60,000 - $90,000 per year

    As an Executive Support Officer, you will be responsible for:Executive Administration: Provide comprehensive administrative and secretarial support, including managing a complex calendar, screening calls, and prioritising correspondence.Meeting and Event Coordination: Arrange appointments, meetings, and conferences, including booking venues, coordinating...

  • IT Support Analyst

    2 weeks ago


    Brisbane, Australia Epiq Systems, Inc. Full time

    It's fun to work at a company where people truly believe in what they are doing! **Job Description**: Essential **Responsibilities**: - Provide effective and efficient first & second level basic IT support and customer service. - Liaise with customers to ensure satisfactory resolution to the issue and/or fault. - Monitor open support requests and provide...