Manager, Internal Communications and Employee
1 week ago
Exceptional ability to craft internal communications to a high standard
- Lead enterprise-wide Employee Experience (EX) initiatives
- Hands-on and flexible approach to meet the requirements of our CEO and CPO
**About CyberCX**
CyberCX is the leading independent cyber security services organisation in Australia and New Zealand. CyberCX is Australia’s greatest force of cyber security professionals. CyberCX has united the country’s most trusted cyber security companies to deliver the most comprehensive end to end cyber security services offering to Australian enterprises and governments.
We are cyber security experts first and foremost. We’re a unified team of highly qualified, certified and skilled professionals working together on the same mission: to protect and defend Australian organisations from cyber threats.
**The Role**
Reporting to the Chief People Officer (CPO), this role is a key member of the People & Culture leadership team. The role will be responsible for crafting and implementing communication strategies and tactics focused on enterprise-wide initiatives aimed at improving the employee experience (EX), driving employee engagement & eNPS, as well as embedding our EVP across the entire employee lifecycle. The role is also responsible for developing targeted communications and change activities for a wide range of employee audiences including Executive communications.
With a bias for action and a can-do attitude you will proactively partner with People & Culture (P&C) portfolio leaders to collaborate and support their efforts to deliver enterprise-wide solutions and initiatives. You will own specific initiatives including Board and Executive presentations, leadership, and employee newsletters as well as key employee lifecycle activity messages. You have an exceptional ability to craft internal communications to a consistently high standard within a fast paced and high-pressured environment on behalf of the Chief Executive Officer (CEO), ensuring alignment with the purpose, vision, and values.
Other key areas include (but not limited to):
- Developing and delivering effective communications that contribute to cultural and business success aligned to strategic business priorities and initiatives
- Maintaining communication channels, style guides, templates and representing a tone of voice that delivers on the desired culture (e.g., two-way, transparent, exciting, inspiring) and ensuring alignment of internal and external messaging (including ownership of intranet and other internal channels)
- Working with the CPO and broader P&C team to deliver the ‘voice of our people’, ensuring consideration of communications during programs/integration activities
Supporting organisational change initiatives through the delivery of effective change and communication plans in partnership with the P&C Business Partnering team and senior leaders.
**About You**
With a strong bias for action and sense of urgency, you have high energy, are confident, credible and bring with you proven experience, knowledge, and skills in employee and internal communications. You have a strong track record in the development and delivery of engagement/EVP/EX strategies and initiatives that deliver measurable return on investment and sustainable results within a corporate environment.
You thrive in a fast paced, complex and fluid environment, taking your own initiative to deliver results; flexible and agile in your approach to changing business needs with a customer centred approach to the design and development of communication strategies and solutions.
Your approach will be inclusive and collaborative with a willingness to roll up your sleeves and take a hands-on approach to get things done, working flexibly to meet the requirements of our CEO & CPO.
Additionally, we are looking for:
- Relevant formal qualifications, preferably in communications, journalism, or marketing
- Exemplary writing and communications skills
- At least 5+ years’ experience in corporate communications, with specific experience in executive communications and engagement
- Expertise in PowerPoint presentations, with a high level of creative flair
- Natural ability to influence at senior executive / C-Suite levels with strong stakeholder management skills
- Proven track record in leading and developing effective organisation-wide internal communications and employee engagement programs
- Project management skills with the ability to multitask, working under pressure, achieving agreed outcomes, and managing to budget
- Experience with a variety of production processes (IT, print, broadcast)
**Benefits**
We are customer obsessed and we strive to go above and beyond by continuously innovating and showing value through measurable outcomes.
We offer a generous salary package with great employee perks such as:
- Flexible hybrid working environment (a blend of office and WFH)
- Birthday Leave (yes please), Mental Wellness Day, Volunteer leave
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