Colleague Onboarding Coordinator

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere. Click here to learn more about EFI Global.

**Colleague Onboarding Coordinator**

**Do Something meaningful.**

**_At Sedgwick caring counts _**

We are seeking an Colleague Onboarding Coordinator to join the team based in Sydney. This is a newly created role that will be critical to supporting the strategic priority of Colleague Experience.

Reporting to the Colleague Resources Operations and Projects Manager, this exciting opportunity will require you to understand the needs and motivations of Sedgwick employees, to support enterprise-wide onboarding initiatives, to improve effective business unit induction and to proactively identify opportunities to drive continuous improvement in colleague onboarding, engagement, and retention in their first 12 months.

**Key attributes of the role**:

- Supporting the experience of Sedgwick colleagues in their first year of employment to optimise engagement and retention.
- New starter follow-up at 1 week, 1 month, 3 months, 5 months and 12 months. Check colleagues are settling in and obtain feedback. Collate feedback for improvement and recommend /take actions.
- Acting upon data and reporting analysis regarding key trends emerging from colleague onboarding, engagement and exit surveys;
- Provide trouble shooting support to new starters and work with support functions as needed;
- Providing feedback to CR business partners, hiring managers and onboarding buddies to improve effective business unit induction;
- Supporting enterprise-wide onboarding processes and events for new starters, including Welcome to Sedgwick sessions;
- Facilitating the ‘buddy’ system.

**To be successful in this role, you will be able to demonstrate**:

- Experience/interest in developing colleagues and enhancing colleague experience
- Experience in customer service
- A warm and welcoming interpersonal style
- Continuous improvement orientation / A positive “can do” attitude
- Able to review qualitative and quantitative data and insights and turn them into meaningful actions
- Experience in facilitating group sessions & presentations
- Confidence to speak with employees, hiring managers and executives
- Experience with Workday (preferred)

**Our Values**
- Taking care of people is at the heart of everything we do. At Sedgwick Caring Counts.
- Since our founding in December 1969, Sedgwick has been a purpose-and values-driven company. Our continual growth and evolution have been rooted in our consistent approach to the important work our colleagues perform each day. Our shared purpose has always been - and continues to be - to take care of people.

**_Our core values are Accountability, Collaboration, Inclusion, Growth and Empathy _**

**Want to know more about Sedgwick and what we do?**

Applications can be made by clicking on the “Apply” button.

**Qualifications**:

- Degree in HR or related discipline (an advantage )

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace