Aged Care Resident Onboarding Coordinator

1 week ago

Sydney, New South Wales, Australia DNA Healthcare Full time $80,000 - $117,000 per year

DNA Healthcare is seeking a Resident Onboarding Coordinator to join a highly supportive aged care organisation committed to delivering outstanding care. In this role, you'll be the welcoming smile that guides new residents and their families through their first steps into residential aged care.

You will be responsible for coordinating the full onboarding experience for new residents, ensuring their transition into aged care is smooth & reassuring. You'll respond to enquiries from families with empathy and professionalism, assess and qualify prospective residents, and manage all necessary documentation. Your day-to-day will include overseeing admissions, conducting personalised facility tours that build trust and confidence, and supporting families with cost-related questions by offering clear and transparent guidance. You'll also manage entry and discharge procedures with precision and care, while fostering meaningful relationships with residents and their loved ones to create a warm, welcoming environment they can truly call home.

Your presence will help create a welcoming environment where residents feel supported and families feel confident in their decision.

Benefits

  • Competitive remuneration — up to $117K
  • Ongoing support from a strong internal team
  • Travel allowance and performance bonus
  • Work for a values-based organisation that puts people first
  • Enjoy work–life balance with a Monday–Friday schedule

We're looking for someone who:

  • Has 2+ years' experience in residential aged care admissions or related onboarding roles
  • Presents services with clarity, confidence, and a personal touch
  • Is an strong communicator
  • Thrives in a collaborative, team-oriented environment
  • Is comfortable travelling to multiple sites across the Sydney area
  • Brings excellent IT knowledge and administration skills
  • Is a genuine team player with a heart for aged care

If this opportunity feels like the right next step in your career, we'd be thrilled to connect with you. Simply click "APPLY" today, and one of our team members will be in touch to share a full overview of the role

  • Lifestyle Coordinator South Grafton Community Aged Care

    4 weeks ago

    Sydney, New South Wales, Australia Signature Care Pty Full time

    OverviewMake a Difference at South Grafton Community Aged Care First Intake is now open – come join usExciting Opportunity for Lifestyle CoordinatorThe Lifestyle Coordinator (Resident Wellbeing Coordinator) is the heart-beat of any residence that sets the tone of the home for our residents.If you are an enthusiastic leader that can create joy and...

  • Carer in Aged care

    1 week ago

    Sydney, New South Wales, Australia Advantaged Care Full time $45,000 - $60,000 per year

    At Advantaged Care, our people are our advantage and we make sure we surround our residents with only the best. Our services are delivered and designed around strong values including honesty, empathy, respect and loyalty. We are passionate about aged care, delivering the highest level of care to our residents and creating long lasting memories. Advantaged...

  • Care Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Concept Care Full time

    OverviewCare Coordinator – Full Time | 5 Days in OfficeGregory Hills | Client Services TeamAbout UsConcept Care is a leading NDIS Registered Provider committed to delivering high-quality, person-centered care for people living with disability, mental illness, injury, and age-related needs. Our mission is to empower clients to live as independently as they...

  • Care Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Concept Care Full time

    OverviewCare Coordinator – Full Time | 5 Days in OfficeGregory Hills | Client Services TeamAbout UsConcept Care is a leading NDIS Registered Provider committed to delivering high-quality, person-centered care for people living with disability, mental illness, injury, and age-related needs. Our mission is to empower clients to live as independently as they...

  • Support at Home Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Tender Loving Care Aged Care Full time $90,000 - $120,000 per year

    Make a real difference in the lives of older Australians.At Tender Loving Care Aged Care, we are passionate about supporting older people to live with dignity, independence, and choice. With aged care reforms commencing from 1 July, this is an exciting time to join our team as we expand and strengthen our Support at Home services.We are seeking a Support at...

  • Aged Care Support Worker

    1 week ago

    Sydney, New South Wales, Australia Rose Aged Care Services Full time $168,000 - $174,000 per year

    At Rose Aged Care Service Ltd PtyWe are a provider of Home and Disability Services Care, operating within the frameworks of both the NDIS and Home Care Packages. Our range of offerings includes Home Care support, Independent Living Support, Support Coordination, Plan Management, and Nursing Care for individuals in the disability and aged care sectors. Our...

  • Care Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Opal Aged Care Full time

    Care Coordinator - Bankstown Terrace Care CommunityBankstown Terrace Care Community, 14-20 Eldridge Street, Bankstown, New South Wales, AustraliaPosted Sunday 7 September 2025 at 2:00 pmFull time role suited to an enthusiastic RN Gain experience in leadership, education and clinical management, located in Bankstown."At Opal HealthCare, we know that companies...

  • Care Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Opal Aged Care Full time

    Care Coordinator - Bankstown Terrace Care CommunityBankstown Terrace Care Community, 14-20 Eldridge Street, Bankstown, New South Wales, AustraliaPosted Sunday 7 September 2025 at 2:00 pmFull time role suited to an enthusiastic RN Gain experience in leadership, education and clinical management, located in Bankstown."At Opal HealthCare, we know that companies...

  • Care Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Opal Aged Care Full time

    Care Coordinator - Bankstown Terrace Care CommunityBankstown Terrace Care Community, 14-20 Eldridge Street, Bankstown, New South Wales, AustraliaPosted Sunday 7 September 2025 at 2:00 pmFull time role suited to an enthusiastic RN Gain experience in leadership, education and clinical management, located in Bankstown.That is why everything we do is driven by...

  • Care Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Opal Aged Care Full time

    Care Coordinator - Bankstown Terrace Care CommunityBankstown Terrace Care Community, 14-20 Eldridge Street, Bankstown, New South Wales, AustraliaPosted Sunday 7 September 2025 at 2:00 pmFull time role suited to an enthusiastic RN Gain experience in leadership, education and clinical management, located in Bankstown.That is why everything we do is driven by...