Operations Manager

2 weeks ago

Sydney Western Suburbs, Australia BaptistCare Full time

**Join a passionate, supportive & collaborative Community Housing team**:

- **Wonderful opportunity to join a growing industry leader**

**About the role**:
A pivotal member of the Housing Services leadership team, the new Operations Manager will lead the Community Housing team to provide quality service delivery and positive customer outcomes to our tenants and their household members.

The Operations Manager is responsible for the general divisional operational functions. This wonderful opportunity will suit an exceptionally organised professional, with highly developed interpersonal skills, who thrives working in a highly collaborative and fast pace environment. If you are passionate about providing life-transforming housing services, then we would love to hear from you.

**About you**:
To be considered, you will have:

- Degree or higher in human services and/or management related fields;
- Knowledge of the ‘Residential Tenancies Act’, Community Housing policies, procedures and regulatory requirements;
- In depth knowledge and experience in social and affordable housing operations and Housing Pathways;
- Demonstrated leadership experience in the Not-for-profit (NFP) sector;
- Demonstrated commitment to social justice and knowledge of community development principles;
- Knowledge of the NSW Civil and Administrative Tribunal;
- A valid Drivers License and ability to travel occasionally to sites;
- A First Aid Certificate;
- Strong business acumen and excellent communication skills
- Genuine alignment to BaptistCare’s values, mission and purpose.

**About Us**:
BaptistCare support thousands of people across 90 locations in NSW and the ACT. From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.

**Benefits**:
BaptistCare offer a competitive remuneration plus the benefit of NFP salary packaging, access to family/friends benefits such as our Flourish and Fitness Passport programs, excellent learning and development opportunities and a great team culture - just to name a few of our wonderful benefits

**BaptistCare - Transforming lives by expressing the love of Christ

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