Ndis Operations Manager

6 days ago

Sydney Western Suburbs, Australia Wellness Care Full time

**About Us**:
Wellness Care is a leading provider of support services for individuals with diverse needs, including physical disabilities, mental health challenges, and developmental disorders. Our mission is to empower and enhance the lives of those we serve by promoting independence, fostering personal growth, and fostering a sense of community inclusion.

We're seeking an experienced Operations Manager to join our vibrant team, focusing on the NDIS and Disability sector, supporting both children and adults. Proficiency in Arabic is highly desired. We offer flexible employment arrangements tailored to your career goals and financial needs. If you're passionate about making a difference, we’d love to hear from you

**Responsibilities**:

- **Program Management**: Overseeing the delivery of NDIS services to ensure compliance with quality standards and regulations.
- **Team Leadership**: Managing staff, including recruitment, training, performance management, and creating a positive workplace culture.
- **Client Relations**: Ensuring participants' needs are met, addressing concerns, and improving satisfaction levels.
- **Strategic Planning**: Developing and implementing strategies for service delivery and growth within the NDIS framework.
- **Compliance and Reporting**: Ensuring adherence to NDIS guidelines, maintaining accurate records, and preparing reports.
- **Financial Oversight**: Managing budgets, invoicing, and ensuring cost-effective service delivery.
- **Stakeholder Engagement**: Collaborating with participants, families, providers, and community organisations to achieve goals.
- **Risk Management**: Identifying and mitigating risks to ensure smooth operations.

**Selection Criteria**:

- Dedication to personal and professional development
- Strong verbal and written communication skills
- Demonstrating a commitment to person-centered, evidence-based practices
- Effective time management and organisational abilities
- Willingness to contribute to services in rural and regional Australia
- Capacity to work efficiently within a remote team

**Qualifications**:

- Valid driver’s license & Car
- Working with Children Check
- Hold a current First Aid & CPR Certificate or willingness to obtain one.
- NDIS Worker Screening Clearance.
- Rights to work in Australia

**Languages**:
English and Arabic

**Benefits**:

- Ongoing professional development opportunities
- Positive and inclusive work environment
- Ability to work from home and manage your own schedule
- Potential for progression into senior leadership roles
- Supportive culture fostering team development and career growth
- Access to robust cross-referral networks within our allied health team

**To Apply**:
**Job Type**: Casual

Pay: $30.00 - $35.00 per hour

Expected hours: 8 - 20 per week

**Benefits**:

- Travel reimbursement

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Supplementary Pay:

- Annual bonus
- Penalty rates

Ability to commute/relocate:

- Sydney Western Suburbs NSW: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Proficiency in administrative tasks and experience with Microsoft Office is essential

**Experience**:

- Working with people with developmental disabilities: 3 years (preferred)

**Language**:

- Arabic (preferred)

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